# PDF Quality Report is not available **URL:** \ **Category:** PIX4Dmapper Questions/Troubleshooting\ **Created:** [July 8, 2020, 2:08pm UTC](https://community.pix4d.com/t/pdf-quality-report-is-not-available/13604 "2020-07-08T14:08:11Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![brent1](https://avatars.discourse-cdn.com/v4/letter/b/90ced4/32.png) [@brent1](https://community.pix4d.com/u/brent1)\ **Post date:** [July 8, 2020, 2:08pm UTC](https://community.pix4d.com/t/pdf-quality-report-is-not-available/13604/1 "2020-07-08T14:08:11Z")
When I have been processing lately I am getting errors in the log output. A quality report is produced in Pix4dmapper but there is only the .xml in the project file. Are these linked? How can I get the quality report pdf? I am using the desktop processing version of Pix4dmapper. You can see in the Quality report window the PDF is greyed out and is not available in the actual project folder. ![pic 1](https://global.discourse-cdn.com/pix4d/original/2X/7/7af01db7bc073080af74bc6b25788d2ebeb72f8b.png) ---
**Author:** ![momtanu.chakraborty](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/momtanu.chakraborty/32/269_2.png) [@momtanu.chakraborty](https://community.pix4d.com/u/momtanu.chakraborty)\ **Post date:** [July 8, 2020, 9:23pm UTC](https://community.pix4d.com/t/pdf-quality-report-is-not-available/13604/2 "2020-07-08T21:23:30Z")
Hi Brent, Can you disbale orthomosiac preview (step 1 processing options) and try generating the orthomosiac again ([https://support.pix4d.com/hc/en-us/articles/202558319-Menu-Process-Generate-Quality-Report](https://support.pix4d.com/hc/en-us/articles/202558319-Menu-Process-Generate-Quality-Report))? Does it work? ---
**Author:** ![brent1](https://avatars.discourse-cdn.com/v4/letter/b/90ced4/32.png) [@brent1](https://community.pix4d.com/u/brent1)\ **Post date:** [July 13, 2020, 2:33pm UTC](https://community.pix4d.com/t/pdf-quality-report-is-not-available/13604/3 "2020-07-13T14:33:07Z")
Tried disabling the ortho preview and still have the same issue. I am going to monitor it by the drone type and we have second computer running pix4d to see if its something with our installation. We are encountering it with mavic 1 and mavic 2 drones. We also have an RTK Phantom but I have not processed one recently. ---
**Author:** ![momtanu.chakraborty](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/momtanu.chakraborty/32/269_2.png) [@momtanu.chakraborty](https://community.pix4d.com/u/momtanu.chakraborty)\ **Post date:** [July 15, 2020, 1:56am UTC](https://community.pix4d.com/t/pdf-quality-report-is-not-available/13604/4 "2020-07-15T01:56:42Z")
Hi Brent, Let us know if it works with the other computer. We will troubleshoot further. ---
**Author:** ![vidhyanarayanasamy1](https://avatars.discourse-cdn.com/v4/letter/v/ac91a4/32.png) [@vidhyanarayanasamy1](https://community.pix4d.com/u/vidhyanarayanasamy1)\ **Post date:** [November 2, 2020, 6:15pm UTC](https://community.pix4d.com/t/pdf-quality-report-is-not-available/13604/5 "2020-11-02T18:15:58Z")
Hello, I am using pix4D mapper free trial and for me the PDF icon in the Quality report window is greyed out. Also from the menu process → Generate quality report is also greyed out. ![image](https://global.discourse-cdn.com/pix4d/original/2X/3/3177a334264c441f89204e8a37ef97108cddc78d.png) Tried in a different PC and my colleague is also having the same issue. Please assist. ---
**Author:** ![momtanu.chakraborty](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/momtanu.chakraborty/32/269_2.png) [@momtanu.chakraborty](https://community.pix4d.com/u/momtanu.chakraborty)\ **Post date:** [November 2, 2020, 11:12pm UTC](https://community.pix4d.com/t/pdf-quality-report-is-not-available/13604/6 "2020-11-02T23:12:18Z")
Hi, If the steps have not completed successfully, there will be no pdf report. At least one step needs to be processed completely.