# PDF has been grayed out? **URL:** \ **Category:** PIX4Dmapper Questions/Troubleshooting\ **Created:** [April 15, 2020, 2:29am UTC](https://community.pix4d.com/t/pdf-has-been-grayed-out/12363 "2020-04-15T02:29:55Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![ricky](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/ricky/32/1844_2.png) [@ricky](https://community.pix4d.com/u/ricky)\ **Post date:** [April 15, 2020, 2:29am UTC](https://community.pix4d.com/t/pdf-has-been-grayed-out/12363/1 "2020-04-15T02:29:55Z")
![PDF grayed out](https://global.discourse-cdn.com/pix4d/original/2X/5/50cff3c852fd664b78f97b25791f3dcda77d0cef.png) I’m not quite sure where I’m dropping the ball on this one, but after the quality report has been created, I can’t export it. I’ve signed up for a monthly subscription of Pix4D Mapper, what else am I missing? ---
**Author:** ![Jaakko\_Laihola](https://avatars.discourse-cdn.com/v4/letter/j/f6c823/32.png) [@Jaakko\_Laihola](https://community.pix4d.com/u/Jaakko_Laihola)\ **Post date:** [April 15, 2020, 4:55am UTC](https://community.pix4d.com/t/pdf-has-been-grayed-out/12363/2 "2020-04-15T04:55:04Z")
You can find the quality report in your project folder: project\_name\1\_initial\report\ ---
**Author:** ![Beata](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/beata/32/187_2.png) [@Beata](https://community.pix4d.com/u/Beata)\ **Post date:** [April 15, 2020, 6:45am UTC](https://community.pix4d.com/t/pdf-has-been-grayed-out/12363/3 "2020-04-15T06:45:49Z")
Hi, Perhaps the Quality Report generation did not go as expected. Please regenerate the documents by going to **Process** \> **Generate Quality Report**. ![image](https://global.discourse-cdn.com/pix4d/original/2X/6/68bbab13510f5d80d8518f7b513723fdc93e21b6.png) In case it won’t work, please share here you .log file so we can analyse the problem. Thanks!