# Not receiving free trial license ,

**URL:** <https://community.pix4d.com/t/not-receiving-free-trial-license/8602>\
**Category:** PIX4Dmapper Questions/Troubleshooting\
**Created:** [June 27, 2019, 4:51pm UTC](https://community.pix4d.com/t/not-receiving-free-trial-license/8602 "2019-06-27T16:51:40Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![abhinov\_dutta](https://avatars.discourse-cdn.com/v4/letter/a/e99b99/32.png) [@abhinov\_dutta](https://community.pix4d.com/u/abhinov_dutta)\
**Post date:** [June 27, 2019, 4:51pm UTC](https://community.pix4d.com/t/not-receiving-free-trial-license/8602/1 "2019-06-27T16:51:40Z")

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i am having the same problem of not getting free trial license of pix4d desktop. i have emailed sales support team but haven’t got any response yet.

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**Author:** ![Kapil\_Khanal](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/kapil_khanal/32/304_2.png) [@Kapil\_Khanal](https://community.pix4d.com/u/Kapil_Khanal)\
**Post date:** [June 27, 2019, 5:38pm UTC](https://community.pix4d.com/t/not-receiving-free-trial-license/8602/2 "2019-06-27T17:38:14Z")

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Hi Abhinov,&nbsp;

Please contact our Sales Department, they will take care of activating your trial license: [Talk to Sales](https://www.pix4d.com/contact/)

If you have already contacted them, please give them some time to reply back to you.