# No satellite/map view was displayed in PIX4Dmapper

**URL:** <https://community.pix4d.com/t/no-satellite-map-view-was-displayed-in-pix4dmapper/18646>\
**Category:** PIX4Dmapper\
**Created:** [June 22, 2021, 5:25pm UTC](https://community.pix4d.com/t/no-satellite-map-view-was-displayed-in-pix4dmapper/18646 "2021-06-22T17:25:47Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![liyalei2017](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/liyalei2017/32/3659_2.png) [@liyalei2017](https://community.pix4d.com/u/liyalei2017)\
**Post date:** [June 22, 2021, 5:25pm UTC](https://community.pix4d.com/t/no-satellite-map-view-was-displayed-in-pix4dmapper/18646/1 "2021-06-22T17:25:47Z")

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Hey

The Pix4dmapper (version 4.6.1) in my computer can not display the satellite/map view (as shown in the below picture).  
Could I fix it, please?  
Thanks, in advance!

 ![Pix4d](https://global.discourse-cdn.com/pix4d/original/2X/4/4f3778e9cefc55df1bf6bef797bd37803ef421ad.jpeg)

Regards

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**Author:** ![Yuka](https://avatars.discourse-cdn.com/v4/letter/y/9d8465/32.png) [@Yuka](https://community.pix4d.com/u/Yuka)\
**Post date:** [June 23, 2021, 5:37am UTC](https://community.pix4d.com/t/no-satellite-map-view-was-displayed-in-pix4dmapper/18646/2 "2021-06-23T05:37:33Z")

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Hello,

The issue is fixed in 4.6.2 or higher. I recommend updating to the latest version. The cause of the problem is Mapbox (basemap provider), which shut down its[Legacy Static tiles API](https://docs.mapbox.com/help/troubleshooting/migrate-legacy-static-tiles-api/) as of November 1st, 2020.

> **[Basemap display issue](https://support.pix4d.com/hc/en-us/articles/360051755511-Basemap-display-issue)**
>
> Error
> No basemap/tile is displayed.
> Description
> Pix4D software uses Mapbox as a basemap provider. Mapbox will shut down its Legacy Static tiles API as of November 1st, 2020. Hence, the current and ...

If you need to renew the support and update the service, please refer to the website:

> **[How to renew Support and Updates for PIX4Dmapper](https://support.pix4d.com/hc/en-us/articles/360015867071-How-to-renew-Support-and-Updates)**
>
> IN THIS ARTICLE
> Support and Updates has not expired yetSupport and Updates has expired
> 
> A valid Support & Updates gives access to personal technical support as well as to new PIX4Dmapper versio...

Thank you for your understanding in advance.

Kind regards,

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<div class="post-metadata">

**Author:** ![liyalei2017](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/liyalei2017/32/3659_2.png) [@liyalei2017](https://community.pix4d.com/u/liyalei2017)\
**Post date:** [June 24, 2021, 4:38pm UTC](https://community.pix4d.com/t/no-satellite-map-view-was-displayed-in-pix4dmapper/18646/3 "2021-06-24T16:38:31Z")

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Hey Yuka,

Thanks very much for you detailed reply. I will renew support and update according to the links that you gave.  
Have a nice day!