# No satellite images when importing the data

**URL:** <https://community.pix4d.com/t/no-satellite-images-when-importing-the-data/33998>\
**Category:** PIX4Dmapper Questions/Troubleshooting\
**Created:** [August 13, 2025, 6:11pm UTC](https://community.pix4d.com/t/no-satellite-images-when-importing-the-data/33998 "2025-08-13T18:11:02Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![yhaddad](https://avatars.discourse-cdn.com/v4/letter/y/d6d6ee/32.png) [@yhaddad](https://community.pix4d.com/u/yhaddad)\
**Post date:** [August 13, 2025, 6:11pm UTC](https://community.pix4d.com/t/no-satellite-images-when-importing-the-data/33998/1 "2025-08-13T18:11:02Z")

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![image](https://global.discourse-cdn.com/pix4d/original/2X/d/df4c44ce67349268ddc5fd8afc57b939ada2bacc.png)

Please see attached. No Satellite background when importing the data.

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**Author:** ![Mike\_K](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/mike_k/32/4697_2.png) [@Mike\_K](https://community.pix4d.com/u/Mike_K)\
**Post date:** [August 13, 2025, 6:34pm UTC](https://community.pix4d.com/t/no-satellite-images-when-importing-the-data/33998/2 "2025-08-13T18:34:26Z")

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You will need to install the latest version of PIX4Dmapper. In version 4.9.0 and below, the basemap has been discontinued. You can read more about it here:

> **[Basemap display issue](https://support.pix4d.com/hc/en-us/articles/360051755511)**
>
> No basemap tile or satellite imagery is displayed. Pix4D software uses MapTiler as the new provider for satellite and street map tiles. Previously, Pix4D relied on Mapbox, as a result, older software