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Mission not uploaded to drone (DJI Inspire 2)

Hello,

I’ve been using Pix4Dcapture for quite some time now with my DJI Inspire 2 but today I had a less than ideal experience while in the field.

After getting constantly blocked from starting the mission by the message “Mission not uploaded to drone” I started to wonder if there is some kind of restriction in terms of the mission grid size.

As it turns out, that’s indeed the case. To give you a better understanding of the mission I wanted to fly, here are some details:

  • 1000 x 750 m
  • double grid
  • 90 m altitude
  • 70% overlap

If I cut the grid size in half, the mission was successfully uploaded to my Inspire. Now I know that there was a limit in the past of 99 waypoints (has since been lifted by DJI) but that apparently doesn’t effect the Fast Mode (which is the mode I’m always using) so I’m not sure what the problem is then.

Is this something you’re aware of? If yes, are you guys working on a solution? (at least give the user more info when the grid size is too big).

Preferable I would just like to fly the mission as planned, and not be cutting it in half while out in the field.

1 Like

Can someone please respond to this? Thanks!

Hi Tomas,

In your configuration flying Double Grid mission with Fast mode, it can happen that if the mission is too big, the mission will not upload to the drone and it will prevent you from flying it.
This behavior seems to occur for large size mission but it would have to be investigated more. I will report it to the developer’s team. It should not be linked in any case to the 99 waypoints restriction that comes from DJI.

I would recommend:

  • Flying smaller missions so that the mission is properly uploaded to the drone.
  • Using the Android version of Pix4Dcapture if possible as it may be more convenient for what you would like to achieve.

Best,

Hello Gael,

Thank you for your message.

I did split up the mission into two parts but it was a bit difficult to line up the two zones. The flight time was also increased because now you have two zones instead of one large area.

As I don’t have any Android device that is unfortunately not possible for me.

Side question: are you guys working on a web version of Capture? That would make it much easier to plan these mission in advance.

Hi Tomas,

Yes I understand that it is not the most optimized way to do, but for now I can not suggest any other workaround in your configuration.

You can plan a mission in advanced using Pix4Dcapture. It even allows you to fly missions without internet by following a specific workflow described here

A web version would probably improve the way users can share their missions easily between several devices. However, we are not planning to get a web version for now.

Best,

Hi Tomas, Gael

I seem to have similar problem, but I am stuck:

My setting is:

Inspire 2, X5s,
surveying a grid of 600 x 600 m (60 m altitude)
Single pass, fast mode. (I even tried cutting it down to 1set of batteries only but nothing changed)

Yesterday, when the drone returned after the first set of batteries, I change for new ones and decided to cut the grid in that moment, so just reshape it, save it and uploaded again, (as a new grid)
but since that moment it didn’t let me fly, I had two responses from the software : or shows as " Mission uploading to drone" and “Camera setting up” in red and with the little sand clock running (I have give it around half of the battery just waiting) but nothing happens. other times, if I cancel it and re loaded goes straight away to “Mission not uploaded” and waiting clock for the “camera setting up”

I can fly it manually in DJIGo4, film and pictures no problem, but cant set up any more the missions.
Since then I have been trying to upload different dummy missions, small or big, turned it off and on fifty times, took all cards off and back on, switch micro-cards but nothing change, cant upload missions at this moment.
Any ideas?

Hi and welcome on the community!

Are you using the Android or the iOS version of Pix4Dcapture?

For a good use of the application and the multi-battery, please have a look at this procedure on our Knowledge Base

First of all, I would suggest going all along with the basic checks and troubleshooting steps described in this article. If properly followed, it will enable to solve most of the issues that can be encountered by users.

Also, if not solving the issue, please try to uninstall/reinstall Pix4Dcapture.

Best,

Having just run into this same issue in the field, and dealing with it by flying smaller grids, it would be really helpful if we could get some guidance regarding the maximum number of camera positions that can be loaded? Is this machine specific (I am using an Inspire 2)? It was clear that I could have waited all day (or at least, all through the set of batteries) without getting past the “Mission not uploaded” error, and as soon as I drastically reduced the double grid area the mission loaded quickly.

So is there a maximum number of camera positions?

Thanks
David

Hi David,

The maximum number of waypoints that can be defined in a single mission is 99, this doesn’t mean the number of total images. When flying in Safe Mode, every image requires a waypoint so you will reach this 99th waypoints restriction as soon as your project will include more than 99 pictures to acquire. But when you fly on fast mode, only 2 waypoints are uploaded per flight lines so technically you should be able to have around 33 flight lines.
The behavior you are describing has not been reported to us so far. As a first step, I would suggest you go through all the basic checks and troubleshooting steps as it will solve most of the issues that can be encountered if properly followed.

Regards,

It would be nice though if we can fly more than 33 flight lines, but I guess that’s a DJI SDK limitation?

Hi Tomas,

That is the limitation of the DJI SDK, so you have to use other drones than DJI manufacturer in case you need more flight lines.

Regards,

1 Like

I have a problem on DJi Mavic 2 Pro (with smart controller) and DJI CTRL app.
When i try for mission (DJI CTRL app by Pix4D caprture) all are ticked and green apart from the Drone storage status which mentioned as “unknown” amd does not allow me to fly.
Pls support

Note: That happened today only,while previoua days DJi Ctrl app was working perfectly.
Pls support!

A post was merged into an existing topic: Pix4d Capture, No Fly Zone, NFZ

Hello,

The behavior you are describing can’t be replicated on our side and has not been reported to us so far. I would suggest you go through all the basic checks and troubleshooting steps as it will solve most of the issues that can be encountered if properly followed. I would also suggest you change the SD card and see if that helps to solve your issue.

Regards,

I would like to proceed to more functions and pay more amount to buy the Pix4D photometry softwares , BUT I am afraid as long as even the Pix4D captures does nt work well (while the first 2 weeks I installed it everything was perfect as missions etc).

Problem: Drone storage status unknown

Actions we did: factory setting reset, new SD card buy and import, uninstall/install again Pix4D and Ctrl+DJI app, reset/delete cache, delete memory/photos/videos!!, fly with/without SD card, set SD memory as primary storage area, checking in community/youtube videos everywhere.Please support!!

My colleague (Eythimis Stergiou) issue a ticket with you as well.

Please contact me by phone, as I really want to proceed further with subscription with your company.

Our target is large fields mapping and evaluation for solar projects and construction/project monitoring of those solar projects.

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Lorena Uzquiza FYI

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Hi Lorena,

I would suggest you go through all the basic checks and troubleshooting steps as it will solve most of the issues that can be encountered if properly followed. In the basic checklist first step is to ensure if your device is compatible or not. The DJI smart controller is not officially supported/tested by the Pix4Dcapture app. For more information, I would recommend you to go through our support article on Supported drones, cameras and controllers.
However, the DJI smart controller runs on the android version, so it might work. I have seen other users being able to plan a mission using the smart controller. I would suggest you to go through our community post on New DJI Smart Controller, which might be helpful to you.

Best,