# Initial processing issue, (ray cloud view)

**URL:** <https://community.pix4d.com/t/initial-processing-issue-ray-cloud-view/21820>\
**Category:** PIX4Dmapper\
**Created:** [March 14, 2022, 1:33am UTC](https://community.pix4d.com/t/initial-processing-issue-ray-cloud-view/21820 "2022-03-14T01:33:34Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![rpagpaoa](https://avatars.discourse-cdn.com/v4/letter/r/8797f3/32.png) [@rpagpaoa](https://community.pix4d.com/u/rpagpaoa)\
**Post date:** [March 14, 2022, 1:33am UTC](https://community.pix4d.com/t/initial-processing-issue-ray-cloud-view/21820/1 "2022-03-14T01:33:34Z")

</div>

![ray cloud view](https://global.discourse-cdn.com/pix4d/original/2X/8/8be653a1f6f1aacd25fa54180fe99d982240513b.jpeg)  
Please see my ray cloud view, looks something wrong, the camera and image are in one column, How can I fix this, I am using a DJI Phantom 4 RTK. Thanks!

Ronaldo Agpaoa

---

<div class="post-metadata">

**Author:** ![Mike\_K](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/mike_k/32/4697_2.png) [@Mike\_K](https://community.pix4d.com/u/Mike_K)\
**Post date:** [March 14, 2022, 8:03pm UTC](https://community.pix4d.com/t/initial-processing-issue-ray-cloud-view/21820/2 "2022-03-14T20:03:02Z")

</div>

Hello,  
Can you upload a copy of your quality report? We can take a look at and see what might be going on. Otherwise it can be a bit difficult for us to fully troubleshoot without it. Thanks!