# Faild to create Folders

**URL:** <https://community.pix4d.com/t/faild-to-create-folders/34502>\
**Category:** Pix4Dfields Feature Request\
**Created:** [April 21, 2026, 8:14am UTC](https://community.pix4d.com/t/faild-to-create-folders/34502 "2026-04-21T08:14:58Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![begrar](https://avatars.discourse-cdn.com/v4/letter/b/a698b9/32.png) [@begrar](https://community.pix4d.com/u/begrar)\
**Post date:** [April 21, 2026, 8:14am UTC](https://community.pix4d.com/t/faild-to-create-folders/34502/1 "2026-04-21T08:14:58Z")

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Hey,

so I get the Message “Faild to create Folders” every time I try to log in Pix4fields. The path isn’t stored on my local device, we use a storage on our server. I can’t switch the path because the message will not go away. As a result I can not log in . I use fields on Mac.

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**Author:** ![olddominionaerial](https://avatars.discourse-cdn.com/v4/letter/o/7ab992/32.png) [@olddominionaerial](https://community.pix4d.com/u/olddominionaerial)\
**Post date:** [April 23, 2026, 1:03pm UTC](https://community.pix4d.com/t/faild-to-create-folders/34502/2 "2026-04-23T13:03:12Z")

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I had the same issue but on windows. Make sure that your computer has not changed the drive letter. that I what screwed me over. I had the exact same issue your having and changing it back to the correct drive letter fixed it.

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**Author:** ![Jose.Arnaudo](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/jose.arnaudo/32/5966_2.png) [@Jose.Arnaudo](https://community.pix4d.com/u/Jose.Arnaudo)\
**Post date:** [May 8, 2026, 9:46am UTC](https://community.pix4d.com/t/faild-to-create-folders/34502/3 "2026-05-08T09:46:53Z")

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Hi, as mentioned in the article: [Failed to create folders - R0015 - PIX4Dfields](https://support.pix4d.com/hc/failed-to-create-folders-r0015-pix4dfields)  
Make sure that the user has writing access to the selected folder.

1. Make sure that the disk is not selected as the final folder. (for example, `D:\` or `E:\`)  
Create a folder inside the disk and select the latter. (for example, `D:\PIX4Dfields\`)

2. Make sure that no special characters are used on the path to the folder like middle bars.

3. Ensure that the storage disk hasn’t changed. Sometimes from `D:\`/ to `E:\` or vice versa.