# Error

**URL:** <https://community.pix4d.com/t/error/6696>\
**Category:** PIX4Dmapper Questions/Troubleshooting\
**Created:** [June 14, 2018, 5:19pm UTC](https://community.pix4d.com/t/error/6696 "2018-06-14T17:19:15Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Wesley\_Decker](https://avatars.discourse-cdn.com/v4/letter/w/7ea924/32.png) [@Wesley\_Decker](https://community.pix4d.com/u/Wesley_Decker)\
**Post date:** [June 14, 2018, 5:19pm UTC](https://community.pix4d.com/t/error/6696/1 "2018-06-14T17:19:15Z")

</div>

Not sure if this&nbsp; helps.&nbsp; Thank you for taking a look

&nbsp;[Warning]: TileGenerator: Skipping empty cluster

&nbsp;[Error]: Generating tiles failed!

&nbsp;[Error]: \>\>\>Generating tiles\<\<\< failed with error (failed to run a step!)!

&nbsp;[Error]: \>\>\>Generating tiles\<\<\< failed with error (failed to run a step!)!

&nbsp;[Error]: Processing group group1 failed!

&nbsp;[Error]: \>\>\>Processing group group1\<\<\< failed with error (failed to run a step!)!

&nbsp;[Error]: \>\>\>Processing group group1\<\<\< failed with error (failed to run a step!)!

&nbsp;[Error]: Dense Processing failed!

&nbsp;[Error]: \>\>\>Dense Processing\<\<\< failed with error (failed to run a step!)!

&nbsp;[Error]: \>\>\>Dense Processing\<\<\< failed with error (failed to run a step!)!

&nbsp;[Error]: Dense matching failed!

[Error]: \>\>\>Dense matching\<\<\< failed with error (failed to run a step!)!

&nbsp;[Error]: \>\>\>Dense matching\<\<\< failed with error (failed to run a step!)!

&nbsp;[Processing]: Substep Dense matching finished.

&nbsp;&nbsp;

&nbsp;\<?xml version=“1.0” encoding=“UTF-8”?\>

&nbsp;\<report processed=" **2018-06-14 12:44:38**" project=" **Manchester 676**"\>\<system\>\<cpu infoVerbose=“**Intel(R) Core™ i7-6700 CPU @ 3.40GHz, cpus=1, threads=8**” info=“**Intel(R) Core™ i7-6700 CPU @ 3.40GHz**” sse42=" **true**" sse3=" **true**" popcnt=" **true**" threads=" **8**" sockets=" **1**"/\>\<ram units=" **GB**" capacity=" **32**"/\>\<gpuList\>\<gpu displays=" **2**" glFlags=" **3**" glVersion=" **1**" memoryBytes=" **2147483648**" chipType=“**AMD Radeon Graphics Processor (0x6610)**” version=" **15.200.1055.0**" provider=" **Advanced Micro Devices, Inc.**" name=“ **AMD Radeon™ R5 340X** ” key=" **\Registry\Machine\System\CurrentControlSet\Control\Video{9B5E10B0-D52F-11E7-9E23-484D7EC770F2}\0000**"/\>\<gpu displays=" **2**" glFlags=" **3**" glVersion=" **1**" memoryBytes=" **2147483648**" chipType=“**AMD Radeon Graphics Processor (0x6610)**” version=" **15.200.1055.0**" provider=" **Advanced Micro Devices, Inc.**" name=“ **AMD Radeon™ R5 340X** ” key=" **\Registry\Machine\System\CurrentControlSet\Control\Video{9B5E10A7-D52F-11E7-9E23-9003B8965572}\0000**"/\>\</gpuList\>\<os info=" **Windows 10 Enterprise, 64-bit**" platform=" **windows**"/\>\</system\>\<software\>\<projectVersion\>4.2.27\</projectVersion\>\<p4dVersion\>19\</p4dVersion\>\<cameraModelVersion\>19\</cameraModelVersion\>\</software\>\<coordinateSystem\>\<images\>\<horizontal linearUnits=" **m**" wkt=" **WGS84**" wktVerbose=“**GEOGCS[“WGS 84”,DATUM[“WGS\_1984”,SPHEROID[“WGS 84”,6378137,298.257223563,AUTHORITY[“EPSG”,“7030”]],TOWGS84[0,0,0,0,0,0,0],AUTHORITY[“EPSG”,“6326”]],PRIMEM[“Greenwich”,0,AUTHORITY[“EPSG”,“8901”]],UNIT[“degree”,0.01745329251994328,AUTHORITY[“EPSG”,“9122”]],AUTHORITY[“EPSG”,“4326”]]**”/\>\<vertical name=" **egm96**" geoidHeight=" **0**" altitudeReference=" **egm96**"/\>\</images\>\<gcp\>\<horizontal linearUnits=" **m**" wkt=" **WGS 84 / UTM zone 19N**" wktVerbose=“**PROJCS[“WGS 84 / UTM zone 19N”,GEOGCS[“WGS 84”,DATUM[“WGS\_1984”,SPHEROID[“WGS 84”,6378137,298.257223563,AUTHORITY[“EPSG”,“7030”]],AUTHORITY[“EPSG”,“6326”]],PRIMEM[“Greenwich”,0,AUTHORITY[“EPSG”,“8901”]],UNIT[“degree”,0.0174532925199433,AUTHORITY[“EPSG”,“9122”]],AUTHORITY[“EPSG”,“4326”]],PROJECTION[“Transverse\_Mercator”],PARAMETER[“latitude\_of\_origin”,0],PARAMETER[“central\_meridian”,-69],PARAMETER[“scale\_factor”,0.9996],PARAMETER[“false\_easting”,500000],PARAMETER[“false\_northing”,0],UNIT[“metre”,1,AUTHORITY[“EPSG”,“9001”]],AXIS[“Easting”,EAST],AXIS[“Northing”,NORTH],AUTHORITY[“EPSG”,“32619”]]**”/\>\<vertical name=" **egm96**" geoidHeight=" **0**" altitudeReference=" **egm96**"/\>\</gcp\>\<output\>\<horizontal linearUnits=" **m**" wkt=" **WGS 84 / UTM zone 19N**" wktVerbose=“**PROJCS[“WGS 84 / UTM zone 19N”,GEOGCS[“WGS 84”,DATUM[“WGS\_1984”,SPHEROID[“WGS 84”,6378137,298.257223563,AUTHORITY[“EPSG”,“7030”]],AUTHORITY[“EPSG”,“6326”]],PRIMEM[“Greenwich”,0,AUTHORITY[“EPSG”,“8901”]],UNIT[“degree”,0.0174532925199433,AUTHORITY[“EPSG”,“9122”]],AUTHORITY[“EPSG”,“4326”]],PROJECTION[“Transverse\_Mercator”],PARAMETER[“latitude\_of\_origin”,0],PARAMETER[“central\_meridian”,-69],PARAMETER[“scale\_factor”,0.9996],PARAMETER[“false\_easting”,500000],PARAMETER[“false\_northing”,0],UNIT[“metre”,1,AUTHORITY[“EPSG”,“9001”]],AXIS[“Easting”,EAST],AXIS[“Northing”,NORTH],AUTHORITY[“EPSG”,“32619”]]**”/\>\<vertical name=" **egm96**" geoidHeight=" **0**" altitudeReference=" **egm96**"/\>\<xyzMean z=" **81**" y=" **4760479**" x=" **303378**"/\>\</output\>\<siteCalibration enabled=" **false**"\>\<horizontal linearUnits=" **m**" wkt=" **WGS 84 / UTM zone 19N**" wktVerbose=“**PROJCS[“WGS 84 / UTM zone 19N”,GEOGCS[“WGS 84”,DATUM[“WGS\_1984”,SPHEROID[“WGS 84”,6378137,298.257223563,AUTHORITY[“EPSG”,“7030”]],AUTHORITY[“EPSG”,“6326”]],PRIMEM[“Greenwich”,0,AUTHORITY[“EPSG”,“8901”]],UNIT[“degree”,0.0174532925199433,AUTHORITY[“EPSG”,“9122”]],AUTHORITY[“EPSG”,“4326”]],PROJECTION[“Transverse\_Mercator”],PARAMETER[“latitude\_of\_origin”,0],PARAMETER[“central\_meridian”,-69],PARAMETER[“scale\_factor”,0.9996],PARAMETER[“false\_easting”,500000],PARAMETER[“false\_northing”,0],UNIT[“metre”,1,AUTHORITY[“EPSG”,“9001”]],AXIS[“Easting”,EAST],AXIS[“Northing”,NORTH],AUTHORITY[“EPSG”,“32619”]]**”/\>\<vertical name=" **egm96**" geoidHeight=" **0**" altitudeReference=" **egm96**"/\>\<rigidTransform scale=" **1**"\>\<translation z=" **0**" y=" **0**" x=" **0**"/\>\<rotation kappa=" **0**" phi=" **0**" omega=" **3.1415926536**"\>\<eulerAngles z=" **0**" y=" **0**" x=" **0**"/\>\</rotation\>\</rigidTransform\>\</siteCalibration\>\</coordinateSystem\>\<options\>\<initial\>\<runStep\>true\</runStep\>

\<!-- General –\>

\<!–Keypoints Image Scale–\>

\<keypointsImageScale\>Full\</keypointsImageScale\>\<imageScale\>1\</imageScale\>

\<!–Quality report–\>

\<generateOrthoInReport\>true\</generateOrthoInReport\>

\<!-- Matching –\>

\<!–Matching Image Pairs–\>

\<matchStrategy\>AutoAerial\</matchStrategy\>\<matchTimeNbNeighbours\>1\</matchTimeNbNeighbours\>\<matchUseTriangulation\>true\</matchUseTriangulation\>\<matchRelativeDistanceImages\>0\</matchRelativeDistanceImages\>\<matchMtpMaxImagePair\>5\</matchMtpMaxImagePair\>\<matchImageSimilarityMaxPairs\>1\</matchImageSimilarityMaxPairs\>\<matchTimeMultiCamera\>0\</matchTimeMultiCamera\>

\<!–Matching Strategy–\>

\<geometricallyVerifiedMatching\>false\</geometricallyVerifiedMatching\>

\<!-- Calibration –\>

\<!–Targeted number of keypoints–\>

\<keypointSelectionMethod\>Automatic\</keypointSelectionMethod\>\<numberOfKeypoints\>10000\</numberOfKeypoints\>

\<!–Method–\>

\<calibrationMethod\>Standard\</calibrationMethod\>

\<!–Optimizer–\>

\<optimizerType\>Ceres\</optimizerType\>

\<!–Camera optimization–\>

\<internalParamOptimization\>All\</internalParamOptimization\>\<externalParamOptimization\>All\</externalParamOptimization\>\<leverarmParamOptimization\>None\</leverarmParamOptimization\>

\<!–Rematch–\>

\<rematchStrategy\>Auto\</rematchStrategy\>\<rematch\>false\</rematch\>\<rematchOverlap\>0.3000000119\</rematchOverlap\>

\<!–SkySegmentation–\>

\<automaticSkyMasking\>true\</automaticSkyMasking\>

\<!–Export–\>

\<exportCameraParamsAATBBA\>true\</exportCameraParamsAATBBA\>\<exportUndistortedImages\>false\</exportUndistortedImages\>

\<!-- Miscellaneous options –\>

\<matchAll\>false\</matchAll\>\<targetCameraDist\>0\</targetCameraDist\>\<descriptorType\>0\</descriptorType\>\<minImageDist\>1.6289774941\</minImageDist\>\<rigMatch\>true\</rigMatch\>\<saveKMLReport\>false\</saveKMLReport\>\<createThumbnails\>true\</createThumbnails\>\<threshAdd\>20\</threshAdd\>\<threshHom\>10\</threshHom\>\</initial\>\</options\>\<results\>\<initial\>\<gsd inches=" **0.441791816399217**" cm=" **1.12215121365401**"/\>\<trackHistogram numberOf3DPoints=" **782988**" observed2DPoints=" **2266297**"\>\<bin points3D=" **498540**" images=" **2**"/\>\<bin points3D=" **141265**" images=" **3**"/\>\<bin points3D=" **60174**" images=" **4**"/\>\<bin points3D=" **30405**" images=" **5**"/\>\<bin points3D=" **16835**" images=" **6**"/\>\<bin points3D=" **10469**" images=" **7**"/\>\<bin points3D=" **7124**" images=" **8**"/\>\<bin points3D=" **4895**" images=" **9**"/\>\<bin points3D=" **3349**" images=" **10**"/\>\<bin points3D=" **2396**" images=" **11**"/\>\<bin points3D=" **1770**" images=" **12**"/\>\<bin points3D=" **1237**" images=" **13**"/\>\<bin points3D=" **962**" images=" **14**"/\>\<bin points3D=" **792**" images=" **15**"/\>\<bin points3D=" **591**" images=" **16**"/\>\<bin points3D=" **454**" images=" **17**"/\>\<bin points3D=" **343**" images=" **18**"/\>\<bin points3D=" **265**" images=" **19**"/\>\<bin points3D=" **215**" images=" **20**"/\>\<bin points3D=" **186**" images=" **21**"/\>\<bin points3D=" **161**" images=" **22**"/\>\<bin points3D=" **105**" images=" **23**"/\>\<bin points3D=" **78**" images=" **24**"/\>\<bin points3D=" **87**" images=" **25**"/\>\<bin points3D=" **71**" images=" **26**"/\>\<bin points3D=" **57**" images=" **27**"/\>\<bin points3D=" **40**" images=" **28**"/\>\<bin points3D=" **46**" images=" **29**"/\>\<bin points3D=" **20**" images=" **30**"/\>\<bin points3D=" **18**" images=" **31**"/\>\<bin points3D=" **20**" images=" **32**"/\>\<bin points3D=" **6**" images=" **33**"/\>\<bin points3D=" **4**" images=" **34**"/\>\<bin points3D=" **6**" images=" **35**"/\>\<bin points3D=" **2**" images=" **36**"/\>\</trackHistogram\>\<points2D\>\<general\>\<keypoints\>\<distribution median=" **25660**" mean=" **32953**" min=" **18420**" max=" **79233**"/\>\</keypoints\>\<tracks\>\<distribution median=" **3090**" mean=" **3348**" min=" **28**" max=" **15931**"/\>\</tracks\>\</general\>\</points2D\>\<images disabled=" **0**" enabled=" **713**" calibratedGeolocated=" **677**" geolocated=" **713**" calibratedPercentage=" **94**" calibratedEnabled=" **677**" calibrated=" **677**" total=" **713**"/\>\<cameraOptimization relativeDifference=" **0.76**"/\>\<qualityStatus images=" **success**" georeferencing=" **warning**" matching=" **success**" cameraOptimization=" **success**" dataset=" **warning**"/\>\<atps meanProjectionError=" **0.2092**"/\>\<general time=“”/\>\<statsControlPoints\>\<gcps\>\<avgPixel\>0\</avgPixel\>\<inliers/\>\<outliers/\>\</gcps\>\<checkPoints\>\<avgPixel\>0\</avgPixel\>\<inliers/\>\<outliers/\>\</checkPoints\>\<manualTiePoints\>\<avgPixel\>0\</avgPixel\>\</manualTiePoints\>\</statsControlPoints\>\<camera name=“**FC220\_4.7\_4000x3000 (RGB)**” uniqueName=“**FC220\_4.7\_4000x3000 (RGB)(2)**”\>\<id\>1\</id\>\<band name=" **Red**" weight=" **0.2126**" width=" **0**" centralWaveLength=" **660**"/\>\<band name=" **Green**" weight=" **0.7152**" width=" **0**" centralWaveLength=" **550**"/\>\<band name=" **Blue**" weight=" **0.0722**" width=" **0**" centralWaveLength=" **470**"/\>\<serialNumber/\>\<initialValues\>\<imageWidth\>4000\</imageWidth\>\<imageHeight\>3000\</imageHeight\>\<pixelSize\>1.58173\</pixelSize\>\<principalPointXmm\>3.033426\</principalPointXmm\>\<principalPointYmm\>2.350134\</principalPointYmm\>\<lensType\>perspective\</lensType\>\<focalLengthmm\>4.8613\</focalLengthmm\>\<distortion\>5\</distortion\>\<radialK1\>0.032984\</radialK1\>\<radialK2\>-0.085597\</radialK2\>\<radialK3\>0.077778\</radialK3\>\<tangentialT1\>0.00041\</tangentialT1\>\<tangentialT2\>-0.000807\</tangentialT2\>\<cameraModelSource\>internalDB\</cameraModelSource\>\<principalPointXPixel\>1917.8\</principalPointXPixel\>\<principalPointYPixel\>1485.8\</principalPointYPixel\>\</initialValues\>\<optimizedValues\>\<imageWidth\>4000\</imageWidth\>\<imageHeight\>3000\</imageHeight\>\<pixelSize\>1.58173\</pixelSize\>\<principalPointXmm\>3.120792\</principalPointXmm\>\<principalPointYmm\>2.387168\</principalPointYmm\>\<lensType\>perspective\</lensType\>\<focalLengthmm\>4.8242\</focalLengthmm\>\<distortion\>5\</distortion\>\<radialK1\>0.057133\</radialK1\>\<radialK2\>-0.128112\</radialK2\>\<radialK3\>0.115136\</radialK3\>\<tangentialT1\>0.000137\</tangentialT1\>\<tangentialT2\>0.000522\</tangentialT2\>\<cameraModelSource\>internalDB\</cameraModelSource\>\<principalPointXPixel\>1973\</principalPointXPixel\>\<principalPointYPixel\>1509.2\</principalPointYPixel\>\</optimizedValues\>\<uncertainties\>\<principalPointXPixel\>0.2\</principalPointXPixel\>\<principalPointYPixel\>0.2\</principalPointYPixel\>\<focalLengthmm\>0.000528\</focalLengthmm\>\<radialK1\>0.00022\</radialK1\>\<radialK2\>0.000817\</radialK2\>\<radialK3\>0.000911\</radialK3\>\<tangentialT1\>0.000012\</tangentialT1\>\<tangentialT2\>0.000015\</tangentialT2\>\</uncertainties\>\</camera\>\<resources\>\<matchesLegend\>\<bin name=" **25**" intensity=" **230**"/\>\<bin name=" **222**" intensity=" **227**"/\>\<bin name=" **444**" intensity=" **199**"/\>\<bin name=" **666**" intensity=" **170**"/\>\<bin name=" **888**" intensity=" **142**"/\>\<bin name=" **1111**" intensity=" **114**"/\>\<bin name=" **1333**" intensity=" **85**"/\>\<bin name=" **1555**" intensity=" **57**"/\>\<bin name=" **1777**" intensity=" **29**"/\>\<bin name=" **2000**" intensity=" **0**"/\>\</matchesLegend\>\</resources\>\</initial\>\</results\>\</report\>&nbsp;

---

<div class="post-metadata">

**Author:** ![Daniel\_Rico\_Cordero](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/daniel_rico_cordero/32/187_2.png) [@Daniel\_Rico\_Cordero](https://community.pix4d.com/u/Daniel_Rico_Cordero)\
**Post date:** [September 19, 2018, 12:06pm UTC](https://community.pix4d.com/t/error/6696/2 "2018-09-19T12:06:47Z")

</div>

Hello Wesley,&nbsp;

I first would like to apologize for the late reply. The post came as spam and we did not see it.

Your error is very similar to the one on this [post](https://community.pix4d.com/t/5580-Experiencing-numerous-errors-lately-Here-is-the-latest-and-worst-one-). In order to not duplicate information, I would please ask you to have a look and check what is written there.&nbsp;

In case you still face any problem, do not hesitate to contact us again.

Thank you very much.

&nbsp;