# Error Processing Step 3

**URL:** <https://community.pix4d.com/t/error-processing-step-3/31044>\
**Category:** PIX4Dmapper\
**Created:** [August 28, 2024, 8:46pm UTC](https://community.pix4d.com/t/error-processing-step-3/31044 "2024-08-28T20:46:59Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jlmitchell42](https://avatars.discourse-cdn.com/v4/letter/j/82dd89/32.png) [@jlmitchell42](https://community.pix4d.com/u/jlmitchell42)\
**Post date:** [August 28, 2024, 8:46pm UTC](https://community.pix4d.com/t/error-processing-step-3/31044/1 "2024-08-28T20:46:59Z")

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![image](https://global.discourse-cdn.com/pix4d/original/2X/3/3fd43efbc294fd6c0cfa301d24f027c30a07e331.png)

[Error]: \>\>\>Load point cloud\<\<\< failed with error (bad allocation)!

[Error]: \>\>\>Load point cloud\<\<\< failed with error (bad allocation)!

Processing: Substep Ortho load pcl finished.

[Warning]: Warning w9021a: DataSender - Network connection problem.

[Warning]: Warning w9021a: DataSender - Network connection problem.

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<div class="post-metadata">

**Author:** ![jlmitchell42](https://avatars.discourse-cdn.com/v4/letter/j/82dd89/32.png) [@jlmitchell42](https://community.pix4d.com/u/jlmitchell42)\
**Post date:** [August 28, 2024, 8:47pm UTC](https://community.pix4d.com/t/error-processing-step-3/31044/2 "2024-08-28T20:47:17Z")

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Any ideas?

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**Author:** ![giancarlo.patierno](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/giancarlo.patierno/32/5999_2.png) [@giancarlo.patierno](https://community.pix4d.com/u/giancarlo.patierno)\
**Post date:** [October 29, 2024, 10:11pm UTC](https://community.pix4d.com/t/error-processing-step-3/31044/3 "2024-10-29T22:11:22Z")

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Hi Mitchell,  
the first one, could be a RAM issue: [Processing failed due to not enough RAM - #2 by nikoleta.guetcheva](https://community.pix4d.com/t/processing-failed-due-to-not-enough-ram/3010/2).  
About the second one: are you working in a LAN environment, or do you have your photos on the PC hard disk?

Regards,  
Giancarlo