# Error in online processing

**URL:** <https://community.pix4d.com/t/error-in-online-processing/8743>\
**Category:** PIX4Dcloud Questions/Troubleshooting\
**Created:** [August 8, 2019, 9:41am UTC](https://community.pix4d.com/t/error-in-online-processing/8743 "2019-08-08T09:41:56Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![woma](https://avatars.discourse-cdn.com/v4/letter/w/65b543/32.png) [@woma](https://community.pix4d.com/u/woma)\
**Post date:** [August 8, 2019, 9:41am UTC](https://community.pix4d.com/t/error-in-online-processing/8743/1 "2019-08-08T09:41:56Z")

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Hello Guys

I have a project where I uploaded 2388 images to the cloud to process. After 24 hours, I get a response that the processing failed with the main error being “no camera calibration”. Any help would be appreciated here.

I used a Mavic 2 Pro drone with the normal modes I set for preparing orthophoto maps, planning my flight with the DJI GS Pro.

I should hasten to add that, I have generated an orthophoto map with the same dataset in other software suites.

I would attach the log files if need be, and the processing reports, where necessary.

Thank you for your assistance.

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 ![](https://global.discourse-cdn.com/pix4d/original/1X/05cc80739126c597309ce106c38b9498ee823000.png)

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**Author:** ![Beata](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/beata/32/187_2.png) [@Beata](https://community.pix4d.com/u/Beata)\
**Post date:** [August 20, 2019, 9:50am UTC](https://community.pix4d.com/t/error-in-online-processing/8743/2 "2019-08-20T09:50:34Z")

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Hi!

I’m really sorry for such a late answer. However, I hope my advice will help you successfully process your project.&nbsp;

Because of the work overload we recently had in Support, I decided to speed up the processing and conduct a test including only part of your project - dataset (2).

By applying the following processing options, I managed to calibrate 920 out of 999 images. The terrain you’re reconstructing is demanding, but the results look promising.

 ![](https://global.discourse-cdn.com/pix4d/original/1X/8c2f6cc625421267fc89d035832ad4d4b87a443c.png)  
 ![](https://global.discourse-cdn.com/pix4d/original/1X/6f30c8516bd1db0f3e8a86b8f880b4bbc3aad9a4.png)

Those 79 images couldn’t have been calibrated due to uniform content and lack of texture.

 ![](https://global.discourse-cdn.com/pix4d/original/1X/88ecb9c9e3a880706fff5ae0259d9cdd5c232ab4.jpeg)

I believe that applying those processing options to the whole dataset should fix the issue of failing project.

Best!