# Error Failed to write Exif data on the 3rd process DSM, Orthomosaic and Index

**URL:** <https://community.pix4d.com/t/error-failed-to-write-exif-data-on-the-3rd-process-dsm-orthomosaic-and-index/6183>\
**Category:** PIX4Dmapper Questions/Troubleshooting\
**Created:** [March 13, 2018, 9:43am UTC](https://community.pix4d.com/t/error-failed-to-write-exif-data-on-the-3rd-process-dsm-orthomosaic-and-index/6183 "2018-03-13T09:43:10Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Benjamin\_Bush](https://avatars.discourse-cdn.com/v4/letter/b/9de0a6/32.png) [@Benjamin\_Bush](https://community.pix4d.com/u/Benjamin_Bush)\
**Post date:** [March 13, 2018, 9:43am UTC](https://community.pix4d.com/t/error-failed-to-write-exif-data-on-the-3rd-process-dsm-orthomosaic-and-index/6183/1 "2018-03-13T09:43:10Z")

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Hi there, I know there are already thread posts addressing this -I did not want to take away from the poster asking for help in those threads and as my question are specific to my mapping experience I decided to start another.

I have encountered this Error Failed to write Exif data on the 3rd process DSM,&nbsp;Orthomosaic and Index.

My desktop is an video editing laptop - by no means a powerhouse so I can see how this might be a hardware issue in my case.

Please advice as I am very new to this.&nbsp;

1. Is there a work around? I read somewhere here you can turn off “merge tiles” in processing options and come back to that later. I am currently attempting this.&nbsp;How and where can you after processing address the “merge tiles”?

2. Also - as I am in a remote location uploading over a gig of images is going to be an issue hence using the desktop - but would the cloud be a way with which to process and avoid the Error?

Thanks!

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**Author:** ![Marili\_Giovani](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/marili_giovani/32/187_2.png) [@Marili\_Giovani](https://community.pix4d.com/u/Marili_Giovani)\
**Post date:** [March 16, 2018, 9:29am UTC](https://community.pix4d.com/t/error-failed-to-write-exif-data-on-the-3rd-process-dsm-orthomosaic-and-index/6183/2 "2018-03-16T09:29:08Z")

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Hello,

Have you tried using our latest preview version 4.2.17? In this latest preview, we have made several improvements and also this problem has been fixed as you can see [here](https://support.pix4d.com/hc/en-us/articles/360000164783-Pix4D-Desktop-Preview-technical-release-notes). Have you tried it already?

&nbsp;