# Error e0706h: Could not acquire the license. Contact support. Log in account

**URL:** <https://community.pix4d.com/t/error-e0706h-could-not-acquire-the-license-contact-support-log-in-account/8750>\
**Category:** PIX4Dmapper Questions/Troubleshooting\
**Created:** [July 23, 2019, 7:11am UTC](https://community.pix4d.com/t/error-e0706h-could-not-acquire-the-license-contact-support-log-in-account/8750 "2019-07-23T07:11:26Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![carl\_heinz](https://avatars.discourse-cdn.com/v4/letter/c/b5ac83/32.png) [@carl\_heinz](https://community.pix4d.com/u/carl_heinz)\
**Post date:** [July 23, 2019, 7:11am UTC](https://community.pix4d.com/t/error-e0706h-could-not-acquire-the-license-contact-support-log-in-account/8750/1 "2019-07-23T07:11:26Z")

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hi,

i just made this account, but i can’t use trial version on pix4dmapper.

please can u help me?  
thanks&nbsp;  
best regards

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**Author:** ![teodora.enache](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/teodora.enache/32/5811_2.png) [@teodora.enache](https://community.pix4d.com/u/teodora.enache)\
**Post date:** [July 23, 2019, 8:23am UTC](https://community.pix4d.com/t/error-e0706h-could-not-acquire-the-license-contact-support-log-in-account/8750/2 "2019-07-23T08:23:00Z")

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Hello,

Our system detected some irregular activity with your license and therefore disabled your account. This usually happens when there are multiple trials running for one user. If you can help me by clarifying the reason why above is the case, then I can resolve this issue.&nbsp;

Should you require deeper testing of Pix4Dmapper, we suggest trying the monthly rental option which you can easily purchase in our online store: [https://cloud.pix4d.com/store/](https://cloud.pix4d.com/store/)

Cheers,

Teodora

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<div class="post-metadata">

**Author:** ![carl\_heinz](https://avatars.discourse-cdn.com/v4/letter/c/b5ac83/32.png) [@carl\_heinz](https://community.pix4d.com/u/carl_heinz)\
**Post date:** [July 23, 2019, 11:46am UTC](https://community.pix4d.com/t/error-e0706h-could-not-acquire-the-license-contact-support-log-in-account/8750/3 "2019-07-23T11:46:11Z")

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hello,

i’m just a college student on bachelor of engineering and i use this application for my essay because my essay is about 3 dimension of building.&nbsp;

i don’t enough money for buy account.

please i need your help.

thanks

best regards

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<div class="post-metadata">

**Author:** ![teodora.enache](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/teodora.enache/32/5811_2.png) [@teodora.enache](https://community.pix4d.com/u/teodora.enache)\
**Post date:** [July 23, 2019, 11:52am UTC](https://community.pix4d.com/t/error-e0706h-could-not-acquire-the-license-contact-support-log-in-account/8750/4 "2019-07-23T11:52:44Z")

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Hello again,

If you cannot afford purchasing the software, there are also alternative free software packages such as CloudCompare and MeshLab. You could also ask your professors to buy a university educational license which a student can use free of charge.

Cheers,

Teodora