# Error code e0060 **URL:** \ **Category:** PIX4Dmapper Questions/Troubleshooting\ **Created:** [November 29, 2023, 7:59pm UTC](https://community.pix4d.com/t/error-code-e0060/28572 "2023-11-29T19:59:57Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![mariondenfip](https://avatars.discourse-cdn.com/v4/letter/m/4da419/32.png) [@mariondenfip](https://community.pix4d.com/u/mariondenfip)\ **Post date:** [November 29, 2023, 7:59pm UTC](https://community.pix4d.com/t/error-code-e0060/28572/1 "2023-11-29T19:59:57Z")
Error e0060: Network error: verify your Internet connection: SSL handshake failed I have installed the Apple download and I get this error message when I try to login. anyone know how to resolve this issue? ---
**Author:** ![Daniele\_Lecci](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/daniele_lecci/32/9493_2.png) [@Daniele\_Lecci](https://community.pix4d.com/u/Daniele_Lecci)\ **Post date:** [November 30, 2023, 9:57am UTC](https://community.pix4d.com/t/error-code-e0060/28572/2 "2023-11-30T09:57:23Z")
Hi @mariondenfip, I have replied in this thread: > [@Is Pix4d software compatible with Apple](https://community.pix4d.com/t/is-pix4d-software-compatible-with-apple/28571/2): > > Hi @mariondenfip, Welcome to the Pix4D Community handshake . Please note that macOS is not a supported OS for PIX4Dmapper: However, we have an old version for macOS, you can find additional information here: Please note that this version is not supported, and it is possible that recent macOS updates made this version incompatible as it was still using old connection protocols, not supported by modern OS. Users with Parallels have experienced issues with the display of the rayCloud an… Please note that macOS do not support PIX4Dmapper: > **[Computer requirements - PIX4Dmapper](https://support.pix4d.com/hc/en-us/articles/115002439383)** > > This article describes the minimum and recommended hardware and software requirements.