# Email Change **URL:** \ **Category:** PIX4Dmapper\ **Created:** [July 4, 2023, 2:21pm UTC](https://community.pix4d.com/t/email-change/26996 "2023-07-04T14:21:44Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![srinivasaluirs](https://avatars.discourse-cdn.com/v4/letter/s/87869e/32.png) [@srinivasaluirs](https://community.pix4d.com/u/srinivasaluirs)\ **Post date:** [July 4, 2023, 2:21pm UTC](https://community.pix4d.com/t/email-change/26996/1 "2023-07-04T14:21:44Z")
Hello, I want to change my email address for my pix4d account.Please help me. ---
**Author:** ![Rosana\_Lin](https://avatars.discourse-cdn.com/v4/letter/r/71e660/32.png) [@Rosana\_Lin](https://community.pix4d.com/u/Rosana_Lin)\ **Post date:** [July 5, 2023, 9:00am UTC](https://community.pix4d.com/t/email-change/26996/2 "2023-07-05T09:00:42Z")
Hi @srinivasaluirs , It’s been a while, welcome back! I believe my colleague reached out to you about this matter in a personal support ticket you submitted. Please continue the conversation there. We look forward to your response there. Best, Rosana (she/her) ---
**Author:** ![srinivasaluirs](https://avatars.discourse-cdn.com/v4/letter/s/87869e/32.png) [@srinivasaluirs](https://community.pix4d.com/u/srinivasaluirs)\ **Post date:** [July 5, 2023, 9:02am UTC](https://community.pix4d.com/t/email-change/26996/3 "2023-07-05T09:02:23Z")
Hello Rosana, I’m not yet received any update. Kindly help to sort out. ---
**Author:** ![Yuka](https://avatars.discourse-cdn.com/v4/letter/y/9d8465/32.png) [@Yuka](https://community.pix4d.com/u/Yuka)\ **Post date:** [July 5, 2023, 9:49am UTC](https://community.pix4d.com/t/email-change/26996/4 "2023-07-05T09:49:31Z")
Hello, Would you please let us know if you received a message now? Our team has changed the account email address, so you should be able to log in using the new address now. If there are any issues logging in, please us know. ---
**Author:** ![srinivasaluirs](https://avatars.discourse-cdn.com/v4/letter/s/87869e/32.png) [@srinivasaluirs](https://community.pix4d.com/u/srinivasaluirs)\ **Post date:** [July 5, 2023, 10:07am UTC](https://community.pix4d.com/t/email-change/26996/5 "2023-07-05T10:07:35Z")
To which email I’ll receive a update regarding this? ---
**Author:** ![srinivasaluirs](https://avatars.discourse-cdn.com/v4/letter/s/87869e/32.png) [@srinivasaluirs](https://community.pix4d.com/u/srinivasaluirs)\ **Post date:** [July 5, 2023, 10:08am UTC](https://community.pix4d.com/t/email-change/26996/6 "2023-07-05T10:08:22Z")
I want to update my license email address as a new email. My current address is [dgrepix4d@gmail.com](mailto:dgrepix4d@gmail.com)., now i want to change this to [nbalaji.iitm@gmail.com](mailto:nbalaji.iitm@gmail.com). Kindly do the needful. If updated already, please let me know. ---
**Author:** ![Yuka](https://avatars.discourse-cdn.com/v4/letter/y/9d8465/32.png) [@Yuka](https://community.pix4d.com/u/Yuka)\ **Post date:** [July 5, 2023, 10:36am UTC](https://community.pix4d.com/t/email-change/26996/7 "2023-07-05T10:36:01Z")
I cannot write your personal information here; however, the ticket number is #142009, and one of the email addresses should be the same email address that you used to log into this page. Would you please check your spam folder? If there is not, the security system or firewall on your computer might be blocking us. ---
**Author:** ![srinivasaluirs](https://avatars.discourse-cdn.com/v4/letter/s/87869e/32.png) [@srinivasaluirs](https://community.pix4d.com/u/srinivasaluirs)\ **Post date:** [July 5, 2023, 12:01pm UTC](https://community.pix4d.com/t/email-change/26996/8 "2023-07-05T12:01:57Z")
Hello , As of now, we couldn’t be able to login that Gmail. May I know is there any other way or possibilities to do the verification process? ---
**Author:** ![Yuka](https://avatars.discourse-cdn.com/v4/letter/y/9d8465/32.png) [@Yuka](https://community.pix4d.com/u/Yuka)\ **Post date:** [July 6, 2023, 5:46am UTC](https://community.pix4d.com/t/email-change/26996/9 "2023-07-06T05:46:22Z")
Hello, You should be able to login using nb\*\*\*\*\*\*\*\*\*\*\*\*@gmail.com now. I cannot write the email address, but it is the one you have requested in the past. If it doesn’t work, please post it here to make sure you can receive the message. Thanks! ---
**Author:** ![srinivasaluirs](https://avatars.discourse-cdn.com/v4/letter/s/87869e/32.png) [@srinivasaluirs](https://community.pix4d.com/u/srinivasaluirs)\ **Post date:** [July 6, 2023, 6:04am UTC](https://community.pix4d.com/t/email-change/26996/10 "2023-07-06T06:04:30Z")
Okay thanks. Let me check it out.