# Downloading Directly From iPhone **URL:** \ **Category:** PIX4Dcatch\ **Created:** [November 21, 2020, 12:35am UTC](https://community.pix4d.com/t/downloading-directly-from-iphone/15592 "2020-11-21T00:35:28Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Doug\_Seirup1](https://avatars.discourse-cdn.com/v4/letter/d/e480ec/32.png) [@Doug\_Seirup1](https://community.pix4d.com/u/Doug_Seirup1)\ **Post date:** [November 21, 2020, 12:35am UTC](https://community.pix4d.com/t/downloading-directly-from-iphone/15592/1 "2020-11-21T00:35:29Z")
Support articles say to use iTunes to download project files from Catch to use within Pix4D Mapper. I’m not able to get iTunes downloaded and was hoping to not have to export all files to a cloud service and then download from there. Anyone have a workflow for getting project files from iOS onto a Windows machine to import into Mapper? ---
**Author:** ![George\_Brown](https://avatars.discourse-cdn.com/v4/letter/g/9e8a1a/32.png) [@George\_Brown](https://community.pix4d.com/u/George_Brown)\ **Post date:** [November 23, 2020, 12:34pm UTC](https://community.pix4d.com/t/downloading-directly-from-iphone/15592/2 "2020-11-23T12:34:36Z")
Hello, Pix4Dcatch does not support downloading of the files direct from the Pix4Dcatch app via iTunes (or any other app). If you have a Pix4Dmapper license, you can export to the Files app on the device, or other services that you can configure on the device such as dropbox. However, we have not fully tested all direct export options and are working on improving that in the future, some issues may still exist. The iOS files app has similar export options, and can also transfer files to a connected USB storage device, which may be the simplest way to transfer files completely offline. Hope that helps! Regards, George Brown ---
**Author:** ![restimo](https://avatars.discourse-cdn.com/v4/letter/r/a4c791/32.png) [@restimo](https://community.pix4d.com/u/restimo)\ **Post date:** [February 16, 2021, 5:41pm UTC](https://community.pix4d.com/t/downloading-directly-from-iphone/15592/3 "2021-02-16T17:41:08Z")
Hi George, Has there been issues with saving projects to a USB storage connected to device on a project that has more than 2000+ images. I’m having this issue xfering. It only works on \<2000 images. Any help would be great. ---
**Author:** ![restimo](https://avatars.discourse-cdn.com/v4/letter/r/a4c791/32.png) [@restimo](https://community.pix4d.com/u/restimo)\ **Post date:** [February 16, 2021, 5:32pm UTC](https://community.pix4d.com/t/downloading-directly-from-iphone/15592/4 "2021-02-16T17:32:20Z")
Anyone have issues with Pix4dCatch crashing when trying to view project details? ---
**Author:** ![George\_Brown](https://avatars.discourse-cdn.com/v4/letter/g/9e8a1a/32.png) [@George\_Brown](https://community.pix4d.com/u/George_Brown)\ **Post date:** [February 17, 2021, 7:28am UTC](https://community.pix4d.com/t/downloading-directly-from-iphone/15592/5 "2021-02-17T07:28:58Z")
Hello, We did update the export facilities as 1.2.2, are you still having issues? Does the export work if you export directly to the Files app on the device? We also had a user who had problems exporting to a USB device and we eventually identified the USB device as the problem, this may not. be true for you of course, but could you try another USB device and see if the same issue occurs? Regards, George Brown ---
**Author:** ![restimo](https://avatars.discourse-cdn.com/v4/letter/r/a4c791/32.png) [@restimo](https://community.pix4d.com/u/restimo)\ **Post date:** [February 23, 2021, 8:52am UTC](https://community.pix4d.com/t/downloading-directly-from-iphone/15592/6 "2021-02-23T08:52:29Z")
Yes, I still had problems downloading to external thumb drive on projects over 2k images.