# Display issue - Cannot center the image with mouse

**URL:** <https://community.pix4d.com/t/display-issue-cannot-center-the-image-with-mouse/3665>\
**Category:** PIX4Dmapper Questions/Troubleshooting\
**Created:** [January 12, 2018, 3:00pm UTC](https://community.pix4d.com/t/display-issue-cannot-center-the-image-with-mouse/3665 "2018-01-12T15:00:16Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Daniel\_Nepomuceno](https://avatars.discourse-cdn.com/v4/letter/d/76d3ee/32.png) [@Daniel\_Nepomuceno](https://community.pix4d.com/u/Daniel_Nepomuceno)\
**Post date:** [January 12, 2018, 3:00pm UTC](https://community.pix4d.com/t/display-issue-cannot-center-the-image-with-mouse/3665/1 "2018-01-12T15:00:16Z")

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I’m having trouble viewing Greetings, thank you in advance for any help. I need to edit my cloud of points, but I’m having problems with visualization, note in the photo below that the spatial orientation is a bit out of place, so I click on a location but the action is well off, I can not center the image at the mouse pointer . I have already closed and opened the file n times, I have restarted the computer several times and it is not resolved. Any suggestion? Thank you.

In this image note the pix cursor far from the mouse pointer …

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**Author:** ![Pierangelo\_Rothenbuhler](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/pierangelo_rothenbuhler/32/2439_2.png) [@Pierangelo\_Rothenbuhler](https://community.pix4d.com/u/Pierangelo_Rothenbuhler)\
**Post date:** [January 12, 2018, 4:18pm UTC](https://community.pix4d.com/t/display-issue-cannot-center-the-image-with-mouse/3665/2 "2018-01-12T16:18:14Z")

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Hi,&nbsp;

I believe this is the same issue as in [this post](https://community.pix4d.com/t/3615). For convenience I will copy the answer from the other post:&nbsp;

"This seems to be a display issue.&nbsp;Can you try this out and let me know if it works:&nbsp;  
Right-click on the pix4dmapper.exe file,&nbsp;  
select the Compatibility tab and&nbsp;  
enable ‘Disable display scaling on high DPI settings’: the checkbox below should be checked.

 ![](https://global.discourse-cdn.com/pix4d/original/2X/8/84140545987c2e681b8be8c52fa9ce3663c6a722.png)"

Let us know if that solved the problem. Thanks!

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**Author:** ![Daniel\_Nepomuceno](https://avatars.discourse-cdn.com/v4/letter/d/76d3ee/32.png) [@Daniel\_Nepomuceno](https://community.pix4d.com/u/Daniel_Nepomuceno)\
**Post date:** [January 12, 2018, 6:22pm UTC](https://community.pix4d.com/t/display-issue-cannot-center-the-image-with-mouse/3665/3 "2018-01-12T18:22:02Z")

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Eu agradeço&nbsp;Pierangelo pelo pronto atendimento, são estas atitudes que fazem o Pix4D o líder do seguimento e o melhor índice de satisfação dos usuários.

Eu não cheguei a usar a sua solução, mas resolvi então vou compartilhar o que fiz.

No momento que estava tendo problemas, eu estava com minha área de trabalho do windows duplicada, utilizando 2 monitores. Então eu desabilitei a duplicação de tela e o problema se resolveu.

Fica aí então mais esta solução.

Mais uma vez obrigado.

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**Author:** ![Pierangelo\_Rothenbuhler](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/pierangelo_rothenbuhler/32/2439_2.png) [@Pierangelo\_Rothenbuhler](https://community.pix4d.com/u/Pierangelo_Rothenbuhler)\
**Post date:** [January 15, 2018, 10:36am UTC](https://community.pix4d.com/t/display-issue-cannot-center-the-image-with-mouse/3665/4 "2018-01-15T10:36:00Z")

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Thank you Daniel! For your positive feedback and for sharing the solution you have found. Glad to hear the problem is solved. All the best!

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**Author:** ![marzocristian](https://avatars.discourse-cdn.com/v4/letter/m/82dd89/32.png) [@marzocristian](https://community.pix4d.com/u/marzocristian)\
**Post date:** [September 8, 2022, 12:21pm UTC](https://community.pix4d.com/t/display-issue-cannot-center-the-image-with-mouse/3665/5 "2022-09-08T12:21:38Z")

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Dear all,

I had the same problem and I solved it disabling my sencond monitor.

Thanks Daniel!!!

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**Author:** ![Nikoleta\_Dimopoulou](https://avatars.discourse-cdn.com/v4/letter/n/53a042/32.png) [@Nikoleta\_Dimopoulou](https://community.pix4d.com/u/Nikoleta_Dimopoulou)\
**Post date:** [September 8, 2022, 12:32pm UTC](https://community.pix4d.com/t/display-issue-cannot-center-the-image-with-mouse/3665/6 "2022-09-08T12:32:45Z")

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Thank you @marzocristian for your input and suggestion!

Best,