# \[Desktop\]\[Pix4Dmapper 3.3.29\] Can't load rayCloud after reoptimization

**URL:** <https://community.pix4d.com/t/desktop-pix4dmapper-3-3-29-cant-load-raycloud-after-reoptimization/3369>\
**Category:** PIX4Dmapper Questions/Troubleshooting\
**Created:** [September 20, 2017, 9:20pm UTC](https://community.pix4d.com/t/desktop-pix4dmapper-3-3-29-cant-load-raycloud-after-reoptimization/3369 "2017-09-20T21:20:59Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Shawn\_Frazer](https://avatars.discourse-cdn.com/v4/letter/s/a587f6/32.png) [@Shawn\_Frazer](https://community.pix4d.com/u/Shawn_Frazer)\
**Post date:** [September 20, 2017, 9:20pm UTC](https://community.pix4d.com/t/desktop-pix4dmapper-3-3-29-cant-load-raycloud-after-reoptimization/3369/1 "2017-09-20T21:20:59Z")

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Hello everyone and thank you for any assistance on this issue. &nbsp;I’ve been having an issue getting my ground control points added to my project.

I’ve been following the steps listed here:&nbsp;[https://support.pix4d.com/hc/en-us/articles/202560239-How-to-include-GCPs-in-the-Project#gsc.tab=0](https://support.pix4d.com/hc/en-us/articles/202560239-How-to-include-GCPs-in-the-Project#gsc.tab=0)

NOTE: I’m using Method “B” as I don’t have georeferenced images, however, I do have ground control points with known locations. &nbsp;I’m setting WGS 84 as my coordinate system.

The issue I keep coming across is after adding in only my first three GCPs and running the reoptimization I get an error: &nbsp;[Error]: Error building pointcloud structure

Once this happens, I’m unable to do anything else with my project. &nbsp;I’ve had to start over and reprocess the rayCloud. &nbsp;I’m wondering what the issue here could be as I’d hate to spend another 4 hours running a project just to have it die again when adding GCPs.

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**Author:** ![Marili\_Giovani](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/marili_giovani/32/187_2.png) [@Marili\_Giovani](https://community.pix4d.com/u/Marili_Giovani)\
**Post date:** [September 21, 2017, 11:46am UTC](https://community.pix4d.com/t/desktop-pix4dmapper-3-3-29-cant-load-raycloud-after-reoptimization/3369/2 "2017-09-21T11:46:03Z")

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Hello Shawn,&nbsp;

Is the Quality Report properly generated before adding the GCPs? [Here](https://support.pix4d.com/hc/en-us/articles/202557339)&nbsp;you will find a detailed description on how to analyze the Quality Report.&nbsp;

Since you don’t have image geolocation, I assume that your project is in an arbitrary coordinate system.&nbsp;

It could be that the screen is not focused on the project and the point cloud, a camera or a point is located somewhere else. Try to click the Automatic Tie Point on the left sidebar and press the key “F” (or select rayCloud -\> Viewpoint -\> Focus on Selection). This will focus on the camera.

Can you see the camera now? Then, you should be able to&nbsp;mark the GCPs.&nbsp;

Hope this helps.&nbsp;

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**Author:** ![Shawn\_Frazer](https://avatars.discourse-cdn.com/v4/letter/s/a587f6/32.png) [@Shawn\_Frazer](https://community.pix4d.com/u/Shawn_Frazer)\
**Post date:** [September 21, 2017, 7:23pm UTC](https://community.pix4d.com/t/desktop-pix4dmapper-3-3-29-cant-load-raycloud-after-reoptimization/3369/3 "2017-09-21T19:23:06Z")

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Yes I’m using arbitrary coordinate system until I add the GCPs. &nbsp;The Quality Report is indeed generated before adding GCPs and the rayCloud looks fantastic. &nbsp;It seems the whole project eats itself once I add the first 3 GCPs and try to reoptimize.

Clicking on either “Tie Points” or “Automatic Tie Points” results in the same error being shown in the log:

[UI]: GCP/MTP Manager clicked.  
[Error]: Error building pointcloud structure

I’m going to attempt running the project again from the start. &nbsp;I’ll report back after step one is completed again. &nbsp;Thank you very much for the assistance, it’s greatly appreciated!

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**Author:** ![Marili\_Giovani](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/marili_giovani/32/187_2.png) [@Marili\_Giovani](https://community.pix4d.com/u/Marili_Giovani)\
**Post date:** [September 22, 2017, 7:58am UTC](https://community.pix4d.com/t/desktop-pix4dmapper-3-3-29-cant-load-raycloud-after-reoptimization/3369/4 "2017-09-22T07:58:34Z")

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Make sure you double check the file with the Ground Control Points and the coordinate system selected, maybe the coordinates are not registered correctly. &nbsp;

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**Author:** ![Ily\_Ibrasono](https://avatars.discourse-cdn.com/v4/letter/i/ea666f/32.png) [@Ily\_Ibrasono](https://community.pix4d.com/u/Ily_Ibrasono)\
**Post date:** [October 20, 2018, 12:39am UTC](https://community.pix4d.com/t/desktop-pix4dmapper-3-3-29-cant-load-raycloud-after-reoptimization/3369/5 "2018-10-20T00:39:44Z")

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Hi Shawn, i am having the same problem with you. i have photos without geolocation, thus i am using arbitrary coord system. the raycloud looks perfectly nice after step 1, but once i added the GCPs, the same error message appears,&nbsp;error building point cloud structure. did u already have solutions to your problems? Thanks.

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**Author:** ![Blaz](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/blaz/32/4344_2.png) [@Blaz](https://community.pix4d.com/u/Blaz)\
**Post date:** [October 22, 2018, 11:26am UTC](https://community.pix4d.com/t/desktop-pix4dmapper-3-3-29-cant-load-raycloud-after-reoptimization/3369/6 "2018-10-22T11:26:39Z")

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@IIy,

could you tell us more about the project you are processing:

- Which version of the software are you using?
- Did you try the suggestion from Marili: “It could be that the screen is not focused on the project and the point cloud, a camera or a point is located somewhere else. Try to click the Automatic Tie Point on the left sidebar and press the key “F” (or select rayCloud -\> Viewpoint -\> Focus on Selection). This will focus on the camera.” Does it work?
- Could you attach the link to the quality report from the project in order to have a look?
