# cierre de pix4d

**URL:** <https://community.pix4d.com/t/cierre-de-pix4d/28736>\
**Category:** PIX4Dmapper Questions/Troubleshooting\
**Created:** [December 13, 2023, 5:54pm UTC](https://community.pix4d.com/t/cierre-de-pix4d/28736 "2023-12-13T17:54:43Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![crtopografya](https://avatars.discourse-cdn.com/v4/letter/c/9fc348/32.png) [@crtopografya](https://community.pix4d.com/u/crtopografya)\
**Post date:** [December 13, 2023, 5:54pm UTC](https://community.pix4d.com/t/cierre-de-pix4d/28736/1 "2023-12-13T17:54:43Z")

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Buenas tardes, alguien puede ayudarme, Estuve procesando un vuelo, estaba en la primera etapa para ser exacto 5/7 de la primera fase, y de repente se cerró, ¿hay alguna manera de recuperar el archivo hasta el punto que se quedó?

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**Author:** ![Mike\_K](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/mike_k/32/4697_2.png) [@Mike\_K](https://community.pix4d.com/u/Mike_K)\
**Post date:** [December 20, 2023, 9:05pm UTC](https://community.pix4d.com/t/cierre-de-pix4d/28736/2 "2023-12-20T21:05:02Z")

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Hello,  
It is likely that you will need to start the processing over again. However, can you attach your log file and we will look to see why it crashed.