# Cannot Import CSV File

**URL:** <https://community.pix4d.com/t/cannot-import-csv-file/34031>\
**Category:** PIX4Dmatic Questions/Troubleshooting\
**Created:** [August 19, 2025, 7:39pm UTC](https://community.pix4d.com/t/cannot-import-csv-file/34031 "2025-08-19T19:39:38Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![treeder](https://avatars.discourse-cdn.com/v4/letter/t/f05b48/32.png) [@treeder](https://community.pix4d.com/u/treeder)\
**Post date:** [August 19, 2025, 7:39pm UTC](https://community.pix4d.com/t/cannot-import-csv-file/34031/1 "2025-08-19T19:39:38Z")

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I feel like I am going crazy here, but I cannot bring in any csv or txt file for GCPs. I have been using Pix4D products for years going through the same workflows with no issues. I updated to the latest Matic and now I cannot bring in a simple csv file.

I have change the column names, rearranged the columns, even remove column headers for a simple Label XYZ column format.

 ![GCP Import](https://global.discourse-cdn.com/pix4d/original/2X/8/8a79052b305afa8cd0f5c91f0b15b4e3b7bb9e99.jpeg)

I have uninstalled and reinstalled Matic and even went down to a previous version 1.80.0. But nope. Nothing works. I even restarted my Windows 11 machine. I am just at a lost and hoping it’s some small thing I’m missing.

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**Author:** ![Mike\_K](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/mike_k/32/4697_2.png) [@Mike\_K](https://community.pix4d.com/u/Mike_K)\
**Post date:** [August 19, 2025, 9:07pm UTC](https://community.pix4d.com/t/cannot-import-csv-file/34031/2 "2025-08-19T21:07:45Z")

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Hi treeder,

Can you attach your GCP file to this posting? We’ll take a look to see what could be going on.

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**Author:** ![treeder](https://avatars.discourse-cdn.com/v4/letter/t/f05b48/32.png) [@treeder](https://community.pix4d.com/u/treeder)\
**Post date:** [August 19, 2025, 9:24pm UTC](https://community.pix4d.com/t/cannot-import-csv-file/34031/3 "2025-08-19T21:24:30Z")

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Here you go…

 ![CoordinateSystem](https://global.discourse-cdn.com/pix4d/original/2X/b/bb5b4966d97a80b534da6add792431deea435695.jpeg)

[GCPs.zip](https://community.pix4d.com/uploads/short-url/iF0SF402UpJJGx4vitUxUzaW6CS.zip) (346 Bytes)

Thank You!

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**Author:** ![Mike\_K](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/mike_k/32/4697_2.png) [@Mike\_K](https://community.pix4d.com/u/Mike_K)\
**Post date:** [August 19, 2025, 9:54pm UTC](https://community.pix4d.com/t/cannot-import-csv-file/34031/4 "2025-08-19T21:54:57Z")

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[GCPs revised.zip](https://community.pix4d.com/uploads/short-url/mngPp5ObBOhnEcuZNR5RxNo34m7.zip) (543 Bytes)  
Try this file. The one you sent had a row that had some extra text in it.

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<div class="post-metadata">

**Author:** ![treeder](https://avatars.discourse-cdn.com/v4/letter/t/f05b48/32.png) [@treeder](https://community.pix4d.com/u/treeder)\
**Post date:** [August 19, 2025, 10:16pm UTC](https://community.pix4d.com/t/cannot-import-csv-file/34031/5 "2025-08-19T22:16:46Z")

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Thanks, Mike.

Unfortunately that revised CSV file still didn’t work.

What’s interesting is that I’ll open an older (few months) existing Matic project that had no issues. Remove those GCP’s and then add them back in using the same file that they were created with, but I encounter the same issue now.

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**Author:** ![Mike\_K](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/mike_k/32/4697_2.png) [@Mike\_K](https://community.pix4d.com/u/Mike_K)\
**Post date:** [August 19, 2025, 11:10pm UTC](https://community.pix4d.com/t/cannot-import-csv-file/34031/6 "2025-08-19T23:10:29Z")

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[GCPs revised 2.zip](https://community.pix4d.com/uploads/short-url/yllEoV4TF6MHlCmOpP9qTdnja5T.zip) (554 Bytes)  
I’m not sure why the last one didn’t work, but try this file. I loaded it into Matic, and the GCPs fell to the south of Durango.

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**Author:** ![treeder](https://avatars.discourse-cdn.com/v4/letter/t/f05b48/32.png) [@treeder](https://community.pix4d.com/u/treeder)\
**Post date:** [August 20, 2025, 3:44pm UTC](https://community.pix4d.com/t/cannot-import-csv-file/34031/7 "2025-08-20T15:44:56Z")

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That worked! Thank you.

Initially the CSV didn’t work, but since it had worked on your end, this told me that it was definitely something on my end. The issue stemmed from me adding the file from a network location and not locally. I do all my processing locally, but GPS stuff is stored with networked project folders that house all of our GIS projects as well. In the past this was a nonissue, but now looks like some internal policy changes have taken place.

Thanks again for your help!

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**Author:** ![alexey.gribovskiy](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/alexey.gribovskiy/32/8772_2.png) [@alexey.gribovskiy](https://community.pix4d.com/u/alexey.gribovskiy)\
**Post date:** [September 1, 2025, 1:06pm UTC](https://community.pix4d.com/t/cannot-import-csv-file/34031/8 "2025-09-01T13:06:01Z")

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Hello treeder,

The latest release of PIX4Dmatic, version 1.81.1, includes a fix for issues related to working with files stored on network drives.

We recommend you install this update. Please let us know if it resolves the problem for you.

Kind regards,

Alexey Gribovskiy

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**Author:** ![treeder](https://avatars.discourse-cdn.com/v4/letter/t/f05b48/32.png) [@treeder](https://community.pix4d.com/u/treeder)\
**Post date:** [September 3, 2025, 1:20pm UTC](https://community.pix4d.com/t/cannot-import-csv-file/34031/9 "2025-09-03T13:20:36Z")

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Thank you! It works now since I updated to the latest release.
