# Can not share one of my sites

**URL:** <https://community.pix4d.com/t/can-not-share-one-of-my-sites/7628>\
**Category:** PIX4Dcloud Questions/Troubleshooting\
**Created:** [November 30, 2018, 12:54pm UTC](https://community.pix4d.com/t/can-not-share-one-of-my-sites/7628 "2018-11-30T12:54:20Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![Vladimir\_Huda](https://avatars.discourse-cdn.com/v4/letter/v/a5b964/32.png) [@Vladimir\_Huda](https://community.pix4d.com/u/Vladimir_Huda)\
**Post date:** [November 30, 2018, 12:54pm UTC](https://community.pix4d.com/t/can-not-share-one-of-my-sites/7628/1 "2018-11-30T12:54:20Z")

</div>

Hello. on of my sites uploaded on cloud has no option for sharing. All other sites I can share without any problem? Is there a way how to fix it?

Thank you.

---

<div class="post-metadata">

**Author:** ![Tom\_Riat](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/tom_riat/32/676_2.png) [@Tom\_Riat](https://community.pix4d.com/u/Tom_Riat)\
**Post date:** [November 30, 2018, 2:21pm UTC](https://community.pix4d.com/t/can-not-share-one-of-my-sites/7628/2 "2018-11-30T14:21:34Z")

</div>

Hello Vladimir,

we&nbsp;recently had an issue with projects where they are staying in a wrong status even after uploading outputs.

I’ve updated one of your project and you should now be able to share it.&nbsp;

Please excuse us and let me know if you still have the issue.

&nbsp;

Thanks

Tom

---

<div class="post-metadata">

**Author:** ![Vladimir\_Huda](https://avatars.discourse-cdn.com/v4/letter/v/a5b964/32.png) [@Vladimir\_Huda](https://community.pix4d.com/u/Vladimir_Huda)\
**Post date:** [November 30, 2018, 2:30pm UTC](https://community.pix4d.com/t/can-not-share-one-of-my-sites/7628/3 "2018-11-30T14:30:08Z")

</div>

Hello Tom,

now it is perfectly OK. Thanks for prompt reaction.

Vladimir.

---

<div class="post-metadata">

**Author:** ![Jonathan\_Walter](https://avatars.discourse-cdn.com/v4/letter/j/e0b2c6/32.png) [@Jonathan\_Walter](https://community.pix4d.com/u/Jonathan_Walter)\
**Post date:** [January 28, 2019, 6:52pm UTC](https://community.pix4d.com/t/can-not-share-one-of-my-sites/7628/4 "2019-01-28T18:52:53Z")

</div>

Hello.

I am having a similar issue where the projects which I have uploaded to the cloud have no option for sharing. The other projects which were processed on the web cloud do have the sharing options. Is there a way how to fix it?

Thank you

Jonathan

---

<div class="post-metadata">

**Author:** ![Alice\_Bonfiglio](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/alice_bonfiglio/32/291_2.png) [@Alice\_Bonfiglio](https://community.pix4d.com/u/Alice_Bonfiglio)\
**Post date:** [January 31, 2019, 4:54pm UTC](https://community.pix4d.com/t/can-not-share-one-of-my-sites/7628/5 "2019-01-31T16:54:25Z")

</div>

Hi Jonathan,

I believe you uploaded the images without triggering the processing and then uploaded the mesh as a result. Is that correct?

To obtain the sharing link when creating a project, you should either:

a) From Desktop, click **Project \> Upload Project Files** and check&nbsp;_Start Processing_ before uploading

b) Upload the mesh generated on the Desktop from the web interface: from your [Project page](https://cloud.pix4d.com/model)&nbsp;click **NEW MODEL** and in _FILES \> RESULTS_ click **UPLOAD FILES** to upload the 3 files needed for the Mesh.

To fix the issue now you can go to _FILES \> IMAGES_&nbsp;and in the top right corner click **START PROCESSING** to&nbsp;trigger the processing.

---

<div class="post-metadata">

**Author:** ![Jonathan\_Walter](https://avatars.discourse-cdn.com/v4/letter/j/e0b2c6/32.png) [@Jonathan\_Walter](https://community.pix4d.com/u/Jonathan_Walter)\
**Post date:** [February 14, 2019, 8:06pm UTC](https://community.pix4d.com/t/can-not-share-one-of-my-sites/7628/6 "2019-02-14T20:06:41Z")

</div>

Thanks for the tips, I will give these a try and then post the results!
