# Calculate volume Pix4dCloud

**URL:** <https://community.pix4d.com/t/calculate-volume-pix4dcloud/14438>\
**Category:** PIX4Dcloud\
**Created:** [September 4, 2020, 2:14pm UTC](https://community.pix4d.com/t/calculate-volume-pix4dcloud/14438 "2020-09-04T14:14:51Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![drone4](https://avatars.discourse-cdn.com/v4/letter/d/6de8d8/32.png) [@drone4](https://community.pix4d.com/u/drone4)\
**Post date:** [September 4, 2020, 2:14pm UTC](https://community.pix4d.com/t/calculate-volume-pix4dcloud/14438/1 "2020-09-04T14:14:51Z")

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Hi,

We import a orthomosaic, DSM and point cloud in a project on our pix4dcloud.

But when we go to “calculate volume” , pix4dcloud won’t calculate the volume. It give’s no warning but stays in a loop.

What should be the problem ?

Thanks

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**Author:** ![Alice\_Bonfiglio](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/alice_bonfiglio/32/291_2.png) [@Alice\_Bonfiglio](https://community.pix4d.com/u/Alice_Bonfiglio)\
**Post date:** [September 7, 2020, 1:01pm UTC](https://community.pix4d.com/t/calculate-volume-pix4dcloud/14438/2 "2020-09-07T13:01:01Z")

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Hi,

Was the DSM opened/edited in other third-party sofware after generating it in Pix4Dmapper?

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**Author:** ![drone4](https://avatars.discourse-cdn.com/v4/letter/d/6de8d8/32.png) [@drone4](https://community.pix4d.com/u/drone4)\
**Post date:** [September 24, 2020, 10:49am UTC](https://community.pix4d.com/t/calculate-volume-pix4dcloud/14438/3 "2020-09-24T10:49:38Z")

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problem fixed after rebooting the system

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**Author:** ![msydow](https://avatars.discourse-cdn.com/v4/letter/m/f9ae1b/32.png) [@msydow](https://community.pix4d.com/u/msydow)\
**Post date:** [March 3, 2022, 4:49pm UTC](https://community.pix4d.com/t/calculate-volume-pix4dcloud/14438/4 "2022-03-03T16:49:38Z")

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Hi I’m experiencing a similar issue, I processed the data in Pix4D matic, uploaded my DSM and 3D Mesh. Volume Calc does the same thing the original post described. I have tried reloading cloud and still get the same results.

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**Author:** ![Mike\_K](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/mike_k/32/4697_2.png) [@Mike\_K](https://community.pix4d.com/u/Mike_K)\
**Post date:** [March 4, 2022, 9:57pm UTC](https://community.pix4d.com/t/calculate-volume-pix4dcloud/14438/5 "2022-03-04T21:57:18Z")

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Hi msydow,  
What browser are you using? Perhaps try a different one. And try clearing your cache/browsing history.