# Blank screen in workspace

**URL:** <https://community.pix4d.com/t/blank-screen-in-workspace/8711>\
**Category:** PIX4Dmapper Questions/Troubleshooting\
**Created:** [July 17, 2019, 5:30pm UTC](https://community.pix4d.com/t/blank-screen-in-workspace/8711 "2019-07-17T17:30:49Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Mark\_O\_Hara](https://avatars.discourse-cdn.com/v4/letter/m/ce7236/32.png) [@Mark\_O\_Hara](https://community.pix4d.com/u/Mark_O_Hara)\
**Post date:** [July 17, 2019, 5:30pm UTC](https://community.pix4d.com/t/blank-screen-in-workspace/8711/1 "2019-07-17T17:30:49Z")

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I am not able to see anything in the workspace area. No Google earth background image, no point files, no reports generated. Essentially nothing is shown other than where photos were taken, even GCP is not showing up.&nbsp;

&nbsp;

Could be because of a new laptop???

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**Author:** ![Kapil\_Khanal](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/kapil_khanal/32/304_2.png) [@Kapil\_Khanal](https://community.pix4d.com/u/Kapil_Khanal)\
**Post date:** [July 17, 2019, 11:32pm UTC](https://community.pix4d.com/t/blank-screen-in-workspace/8711/2 "2019-07-17T23:32:33Z")

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Hi Mark,&nbsp;

It might happen due to multiple reasons. First, if the project you are trying to open is modified or some result files are missing from the result folder. Second, it might also be the issue of the graphic card. Could you also update your graphic card?&nbsp;

[How to update the NVIDIA graphic card](https://support.pix4d.com/hc/en-us/articles/208614566-How-to-update-the-NVIDIA-graphic-card?source=search)&nbsp;

&nbsp;

If that doesn’t solve your issue, I recommend completely uninstalling the software and reinstalling back?&nbsp;

[How to completely uninstall Pix4Dmapper Desktop](https://support.pix4d.com/hc/en-us/articles/360000450103-How-to-completely-uninstall-Pix4Dmapper-Desktop?source=search).