# App pix4dcapture **URL:** \ **Category:** Pix4D en Español\ **Created:** [August 26, 2019, 12:52pm UTC](https://community.pix4d.com/t/app-pix4dcapture/8967 "2019-08-26T12:52:10Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![edgardarioestrada](https://avatars.discourse-cdn.com/v4/letter/e/85f322/32.png) [@edgardarioestrada](https://community.pix4d.com/u/edgardarioestrada)\ **Post date:** [August 26, 2019, 12:52pm UTC](https://community.pix4d.com/t/app-pix4dcapture/8967/1 "2019-08-26T12:52:10Z")
Hola descarge la aplicacion pix4dcapture en una tablet huawei t5 androit 8.0 y mesale error su dispositivo no esta optimisado para esta aplicion la conecto al dron pero veo fallas de desconecion ---
**Author:** ![Gael](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/gael/32/187_2.png) [@Gael](https://community.pix4d.com/u/Gael)\ **Post date:** [August 27, 2019, 8:52am UTC](https://community.pix4d.com/t/app-pix4dcapture/8967/2 "2019-08-27T08:52:45Z")
Hola Darío, ¿Cuál es su configuración (dron, cámara)? Pix4Dcapture no es una aplicación pesada en términos de recursos y funcionará bien con la mayoría de los dispositivos móviles Android mientras se actualicen. Si tiene problemas de conexión, le sugiero que siga este artículo. [Troubleshooting-Pix4Dcapture](https://support.pix4d.com/hc/en-us/articles/115004119343-Troubleshooting-Pix4Dcapture) Si se sigue correctamente, resolverá la mayoría de los problemas que pueden encontrar los usuarios. También puede consultar este artículo, que está específicamente relacionado con las conexiones de los drones. [Drone-connection-issues](https://support.pix4d.com/hc/en-us/articles/360025318951-Drone-connection-issues) Saludos ---
**Author:** ![donatex7](https://avatars.discourse-cdn.com/v4/letter/d/848f3c/32.png) [@donatex7](https://community.pix4d.com/u/donatex7)\ **Post date:** [April 23, 2020, 6:05pm UTC](https://community.pix4d.com/t/app-pix4dcapture/8967/3 "2020-04-23T18:05:51Z")
Tengo un drone Dji Phantom 3 SE no se por que no me lee el pix4d Capture ---
**Author:** ![Kapil\_Khanal](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/kapil_khanal/32/304_2.png) [@Kapil\_Khanal](https://community.pix4d.com/u/Kapil_Khanal)\ **Post date:** [April 24, 2020, 1:38am UTC](https://community.pix4d.com/t/app-pix4dcapture/8967/4 "2020-04-24T01:38:36Z")
Hi @donatex7, The DJI Phantom 3 SE is not supported by pix4Dcapture at the moment and it is currently not in our pipeline to support it. However, your interest has been shared with the developer’s team and any update will be published at our Pix4Dcapture supported drone and camera page [https://bit.ly/2LwK34l](https://support.pix4d.com/hc/en-us/articles/203991609-Supported-drones-and-cameras). Regards, ---
**Author:** ![donatex7](https://avatars.discourse-cdn.com/v4/letter/d/848f3c/32.png) [@donatex7](https://community.pix4d.com/u/donatex7)\ **Post date:** [April 24, 2020, 7:35am UTC](https://community.pix4d.com/t/app-pix4dcapture/8967/5 "2020-04-24T07:35:15Z")
Hola, gracias por responderme eso quiere decir que con dicho drone phanr¡tom 3 SE no puedo utilizar ningún producto de la marca pix4d para mi drone. Enviado desde [Correo](https://go.microsoft.com/fwlink/?LinkId=550986) para Windows 10 ![2A0A7942C4F646EEB8759B821DACEBE1.png](https://global.discourse-cdn.com/pix4d/original/2X/7/7159a975d714a6caee787759490140daf4d4fda6.png) ---
**Author:** ![donatex7](https://avatars.discourse-cdn.com/v4/letter/d/848f3c/32.png) [@donatex7](https://community.pix4d.com/u/donatex7)\ **Post date:** [April 24, 2020, 7:49am UTC](https://community.pix4d.com/t/app-pix4dcapture/8967/6 "2020-04-24T07:49:16Z")
Gracias , eso quiere decir que no puedo utilizar ningua aplicación de Pix4d para mi drone Phantom 3 SE ---
**Author:** ![donatex7](https://avatars.discourse-cdn.com/v4/letter/d/848f3c/32.png) [@donatex7](https://community.pix4d.com/u/donatex7)\ **Post date:** [April 24, 2020, 7:54am UTC](https://community.pix4d.com/t/app-pix4dcapture/8967/7 "2020-04-24T07:54:13Z")
Perdón, auque no pueda utilizar la app pix4d capture puedo utilizar otra aplicación pero con esas fotos que ha realizado el phantom 3 SE puedo utilizarlas en el pix4d Mapper ---
**Author:** ![Kapil\_Khanal](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/kapil_khanal/32/304_2.png) [@Kapil\_Khanal](https://community.pix4d.com/u/Kapil_Khanal)\ **Post date:** [April 27, 2020, 2:29am UTC](https://community.pix4d.com/t/app-pix4dcapture/8967/8 "2020-04-27T02:29:49Z")
Hello, The Pix4Dmapper software is the drone agnostic so you can use any image acquisition app and still process the data using Pix4Dmapper software. Therefore, you will be able to process the images obtained from the Phantom 3 SE drone using the Pix4Dmapper software. Regards, ---
**Author:** ![rmv1998](https://avatars.discourse-cdn.com/v4/letter/r/9fc348/32.png) [@rmv1998](https://community.pix4d.com/u/rmv1998)\ **Post date:** [December 28, 2021, 5:37pm UTC](https://community.pix4d.com/t/app-pix4dcapture/8967/9 "2021-12-28T17:37:44Z")
Hola, cuando uso la app Pix4d capture con mi Phantom 4, el drone avanza muy lento pese a que la velocidad está al máximo, hay alguna solución? Gracias ---
**Author:** ![Mike\_K](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/mike_k/32/4697_2.png) [@Mike\_K](https://community.pix4d.com/u/Mike_K)\ **Post date:** [December 29, 2021, 5:08pm UTC](https://community.pix4d.com/t/app-pix4dcapture/8967/10 "2021-12-29T17:08:12Z")
Hello rmv1998, It is difficult to say what might be causing the drone to fly slow. However I would first make sure that the drone manufacturer’s app is not running in the background. Force quit if necessary. Otherwise you can visit this page: > **[Troubleshooting - PIX4Dcapture](https://support.pix4d.com/hc/en-us/articles/115004119343-Troubleshooting-PIX4Dcapture)** > > Prior to any flights > Basic checks > Ensure that: > > Pix4Dcapture is compatible with the drone and camera: (Android, iOS) Which drones are supported by Pix4Dcapture. If the drone/camera is not supported... ---
**Author:** ![vefs.santander](https://avatars.discourse-cdn.com/v4/letter/v/bb73d2/32.png) [@vefs.santander](https://community.pix4d.com/u/vefs.santander)\ **Post date:** [November 11, 2022, 5:46pm UTC](https://community.pix4d.com/t/app-pix4dcapture/8967/11 "2022-11-11T17:46:44Z")
Hola amigo, yo tengo el mismo problema si lograste solucionarlo ? Y me puedes decir cómo por favor. ---
**Author:** ![rmv1998](https://avatars.discourse-cdn.com/v4/letter/r/9fc348/32.png) [@rmv1998](https://community.pix4d.com/u/rmv1998)\ **Post date:** [November 11, 2022, 6:01pm UTC](https://community.pix4d.com/t/app-pix4dcapture/8967/12 "2022-11-11T18:01:20Z")
Hola, no he podido solucionarlo, lo restauré de fabrica y todo pero nada. Intenté usar otra app (dronedeploy) pero es lo mismo. Si encuentras solución me avisas por favor