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App not finding MicaSence Altum sensosr

I have been using Pix4D mapper for some time now. But, the app is not recognizing the sensor. My UAV is DJI inspire 2. As the app is not recognizing my sensor, I have to go to altums some kind of FTP page and capture data from there and do flight planning with pix4d capture. but this is a huge hassle for me.
Can anyone have any solutions or suggestions regarding this issue?
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Hi,

You are right about the above statement. There have been no updates about triggering. Triggering is based on the camera mode defined in the Altum camera, at the moment we are not able to bring any solution to this.

Best.