# 4.6.4 Will Not Launch

**URL:** <https://community.pix4d.com/t/4-6-4-will-not-launch/18053>\
**Category:** PIX4Dmapper\
**Created:** [May 13, 2021, 7:17pm UTC](https://community.pix4d.com/t/4-6-4-will-not-launch/18053 "2021-05-13T19:17:49Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![pix4d.enterprise](https://avatars.discourse-cdn.com/v4/letter/p/e0b2c6/32.png) [@pix4d.enterprise](https://community.pix4d.com/u/pix4d.enterprise)\
**Post date:** [May 13, 2021, 7:17pm UTC](https://community.pix4d.com/t/4-6-4-will-not-launch/18053/1 "2021-05-13T19:17:49Z")

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The newest version of Pix4DMapper (4.6.4) will not launch on my Windows 10 PC. It opens the first small startup screen that says “Creating application…” and then everything just disappears. I’ve tried uninstalling all Pix4D apps and reinstalling 4.6.4. This is happening on at least 3 of our PC’s.

Any ideas?

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**Author:** ![Daniele\_Lecci](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/daniele_lecci/32/9493_2.png) [@Daniele\_Lecci](https://community.pix4d.com/u/Daniele_Lecci)\
**Post date:** [May 14, 2021, 2:02pm UTC](https://community.pix4d.com/t/4-6-4-will-not-launch/18053/2 "2021-05-14T14:02:54Z")

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Hi,

Welcome to the Pix4D Community!  
I just replied to you using the direct support channel.  
I will continue to communicate with you in the direct support conversation. I will publish here the solution in order to help other Pix4D Community users.

Cheers.