# PIX4Dcatch **URL:** https://community.pix4d.com/c/pix4dcatch/93.md [Latest](https://community.pix4d.com/latest.md) · [Categories](https://community.pix4d.com/categories.md) · [Tags](https://community.pix4d.com/tags.md) --- ## [About the PIX4Dcatch category](https://community.pix4d.com/t/about-the-pix4dcatch-category/12966)
**Author:** [@Kapil\_Khanal](https://community.pix4d.com/u/Kapil_Khanal)\ **Replies:** 0
Pix4Dcatch is a mobile application for ground 3D scans from iOS devices. Pix4Dcatch allows anyone to easily acquire the right terrestrial data for digitizing the reality around them and turning it into accurate 3D models… --- ## [ログインできない](https://community.pix4d.com/t/topic/34721)
**Author:** [@user3](https://community.pix4d.com/u/user3)\ **Replies:** 0\ **Last updated:** [October 2, 2026, 11:02am UTC](https://community.pix4d.com/t/topic/34721 "2026-10-02T11:02:20Z")
アカウントポップアップが空のままでログインできません（iPad Pro iPadOS 26.7 PIX4Dcatch 2.50.2。アプリの再インストールとデバイスの再起動を試みましたが、解決しませんでした。アプリを動作させる方法はありますでしょうか？ぜひアプリを使ってLiDAR機能を活用したいと思っています。下記を参考に記載します SafariでPIX4Dアカウントにログイン可能でした Android端末ではPIX4Dcatchで… --- ## [vidoc-Rover connects only 12 Satelites](https://community.pix4d.com/t/vidoc-rover-connects-only-12-satelites/34675)
**Author:** [@marcus.kasse](https://community.pix4d.com/u/marcus.kasse)\ **Replies:** 0\ **Last updated:** [August 25, 2026, 12:28pm UTC](https://community.pix4d.com/t/vidoc-rover-connects-only-12-satelites/34675 "2026-08-25T12:28:02Z")
OOur vidoc-Rover connects only to 12 Satelites. So the Connection is not very good and needs a long time to get fixed connection. Why is this? --- ## [Utilisation des corrections NTRIP d'EMLID](https://community.pix4d.com/t/utilisation-des-corrections-ntrip-demlid/34669)
**Author:** [@fabien.detienne](https://community.pix4d.com/u/fabien.detienne)\ **Replies:** 0\ **Last updated:** [August 18, 2026, 11:24am UTC](https://community.pix4d.com/t/utilisation-des-corrections-ntrip-demlid/34669 "2026-08-18T11:24:28Z")
Bonjour, Je compte utiliser le service de correction d’EMLID mais je suis un peu perdu sur la configuration. Je suis en France, dans l’Ouest (Loire-Atlantique). J’utilise habituellement le Lambert 93 - zone 6 (CC47). C… --- ## [Pix4dCatch 2.25.0 Account login issue](https://community.pix4d.com/t/pix4dcatch-2-25-0-account-login-issue/34651)
**Author:** [@Abdiel\_Velez](https://community.pix4d.com/u/Abdiel_Velez)\ **Replies:** 1\ **Last updated:** [July 29, 2026, 7:50am UTC](https://community.pix4d.com/t/pix4dcatch-2-25-0-account-login-issue/34651 "2026-07-29T07:50:45Z")
This version is not letting me use my paid subscription to scan using my iphone 17 pro and a EMLID RX2. Everything I press on the connect to antenna, it does the attempt to login, but is just doesn’t. Is just wont do any… --- ## [Problemas para exportar proyecto](https://community.pix4d.com/t/problemas-para-exportar-proyecto/34530)
**Author:** [@sergiorojo89](https://community.pix4d.com/u/sergiorojo89)\ **Replies:** 4\ **Last updated:** [July 24, 2026, 8:18am UTC](https://community.pix4d.com/t/problemas-para-exportar-proyecto/34530 "2026-07-24T08:18:15Z")
Tengo problemas para exportar el proyecto que tengo en mi iPhone, me aparece este error al tratar de exportar hacia pix4d matic en formato OPF --- ## [Error generating point cloud after capture](https://community.pix4d.com/t/error-generating-point-cloud-after-capture/34548)
**Author:** [@dz6071](https://community.pix4d.com/u/dz6071)\ **Replies:** 2\ **Last updated:** [July 9, 2026, 3:28pm UTC](https://community.pix4d.com/t/error-generating-point-cloud-after-capture/34548 "2026-07-09T15:28:36Z")
I am using an iPhone running the latest update of the app and phone software. I have tried several captures with the same issue. After any capture, when the file saves, it processes the point cloud and gives an error at … --- ## [Catch App LiDAR error](https://community.pix4d.com/t/catch-app-lidar-error/34518)
**Author:** [@perytonsurveys](https://community.pix4d.com/u/perytonsurveys)\ **Replies:** 1\ **Last updated:** [May 4, 2026, 3:34pm UTC](https://community.pix4d.com/t/catch-app-lidar-error/34518 "2026-05-04T15:34:06Z")
I’ve just started receiving ‘LiDAR error, please restart’ errors popping up when conducting scans. This is new. LiDAR works in apple measure app so I’m guessing could be a bug or something? It’s happening every time. … --- ## [Exporting Projects to External Device](https://community.pix4d.com/t/exporting-projects-to-external-device/29987)
**Author:** [@jhawkins](https://community.pix4d.com/u/jhawkins)\ **Replies:** 2\ **Last updated:** [April 30, 2026, 4:31pm UTC](https://community.pix4d.com/t/exporting-projects-to-external-device/29987 "2026-04-30T16:31:31Z")
Hi, We are trying to export a project which we have broken into 5 parts. \[Iphone 15 pro all latest iOS & Catch App\] The projects range from 450 images to 2250 images and are broken down as follows: Part 1: 2717 imag… --- ## [Faster Releasing a Subscription/Seat](https://community.pix4d.com/t/faster-releasing-a-subscription-seat/32232)
**Author:** [@anschlei](https://community.pix4d.com/u/anschlei)\ **Replies:** 2\ **Last updated:** [April 7, 2026, 7:45pm UTC](https://community.pix4d.com/t/faster-releasing-a-subscription-seat/32232 "2026-04-07T19:45:07Z")
Hello Pix4D-Team, currently your documentation states: To free up the subscription for use on another device, follow these steps: Logout from the Device: Log out from the device where the subscription is currently ac… --- ## [Display information on license seats when selecting a license](https://community.pix4d.com/t/display-information-on-license-seats-when-selecting-a-license/34362)
**Author:** [@r.thissen](https://community.pix4d.com/u/r.thissen)\ **Replies:** 1\ **Last updated:** [February 5, 2026, 9:41am UTC](https://community.pix4d.com/t/display-information-on-license-seats-when-selecting-a-license/34362 "2026-02-05T09:41:22Z")
When selecting a license on a new device, I cannot distinguish licenses. Since we have many in the organization, I might take one away from a colleague, whom for example, I did not gave access to all licenses, but just o… --- ## [Error with scan - ghosting and overlapping](https://community.pix4d.com/t/error-with-scan-ghosting-and-overlapping/34332)
**Author:** [@sgc](https://community.pix4d.com/u/sgc)\ **Replies:** 0\ **Last updated:** [January 20, 2026, 11:16pm UTC](https://community.pix4d.com/t/error-with-scan-ghosting-and-overlapping/34332 "2026-01-20T23:16:04Z")
Hi team, We use Pix4dcatch for picking up as-builts using iPhones. It usually happens when doing multiple passes due to complex environments. What is the cause and the solution. 90% image overlap setting --- ## [Measuring Volumes and Boxes Indoors/No GPS](https://community.pix4d.com/t/measuring-volumes-and-boxes-indoors-no-gps/34285)
**Author:** [@nubben](https://community.pix4d.com/u/nubben)\ **Replies:** 1\ **Last updated:** [January 12, 2026, 6:18pm UTC](https://community.pix4d.com/t/measuring-volumes-and-boxes-indoors-no-gps/34285 "2026-01-12T18:18:01Z")
Hello, I am trying to measure volumes for a project, but the mounds are inside of a warehouse/garage. Also trying to measure and capture a box under a road (Stormwater box). I know I won’t be able to get GPS in the ware… --- ## [DIY RTK device - ArduSimple Board](https://community.pix4d.com/t/diy-rtk-device-ardusimple-board/30671)
**Author:** [@amagro83](https://community.pix4d.com/u/amagro83)\ **Replies:** 5\ **Last updated:** [December 3, 2025, 7:10am UTC](https://community.pix4d.com/t/diy-rtk-device-ardusimple-board/30671 "2025-12-03T07:10:14Z")
Hello, Based on a SimpleRTK2B board from ArduSimple, I built an RTK device similar to the viDoc. This device connects to a mobile phone via USB for data and power. ArduSimple developed a mobile application named “GNSS… --- ## [Antenna Height / Altitude correction when using Pix4d Catch & viDoc](https://community.pix4d.com/t/antenna-height-altitude-correction-when-using-pix4d-catch-vidoc/34155)
**Author:** [@Camal\_Dharamdial](https://community.pix4d.com/u/Camal_Dharamdial)\ **Replies:** 2\ **Last updated:** [October 21, 2025, 11:00am UTC](https://community.pix4d.com/t/antenna-height-altitude-correction-when-using-pix4d-catch-vidoc/34155 "2025-10-21T11:00:24Z")
I’m having trouble getting accurate vertical elevation measurements when using a survey pole, and I’ve come across conflicting information regarding how to correctly set the Antenna Height / Altitude Correction. Accordi… --- ## [download projects](https://community.pix4d.com/t/download-projects/34146)
**Author:** [@tara.steimer](https://community.pix4d.com/u/tara.steimer)\ **Replies:** 1\ **Last updated:** [October 15, 2025, 12:32pm UTC](https://community.pix4d.com/t/download-projects/34146 "2025-10-15T12:32:33Z")
Hello I am in the field with poor internet connextion. Normally I am using Sandisk and IXpand drive to copy the project on my computer but pix4d app close before the exportation of the project. And it’s not a problem of … --- ## [Checkpoint function in PIX4Dcatch](https://community.pix4d.com/t/checkpoint-function-in-pix4dcatch/34110)
**Author:** [@kenneth.pan](https://community.pix4d.com/u/kenneth.pan)\ **Replies:** 1\ **Last updated:** [September 19, 2025, 9:38am UTC](https://community.pix4d.com/t/checkpoint-function-in-pix4dcatch/34110 "2025-09-19T09:38:07Z")
Hi PIX4D team, I’d like to request a checkpoint masking feature for PIX4Dcatch RTK workflows on PIX4Dcloud. The idea is to allow users to selected checkpoints (identical workflow to gcp masking) prior to processing so t… --- ## [Vertical Coordinate System (After 2.12.0 Update)](https://community.pix4d.com/t/vertical-coordinate-system-after-2-12-0-update/33221)
**Author:** [@steven.vanek](https://community.pix4d.com/u/steven.vanek)\ **Replies:** 6\ **Last updated:** [September 4, 2025, 12:10pm UTC](https://community.pix4d.com/t/vertical-coordinate-system-after-2-12-0-update/33221 "2025-09-04T12:10:36Z")
We have been able to use the app with nearly no problems…until the 2.12.0 update. Our Horizontal Coordinate System is EPSG 6318 (NAD83 (2011). Creating a point collection has been fine. After the update, however, I am … --- ## [ArduSimple](https://community.pix4d.com/t/ardusimple/34049)
**Author:** [@post5](https://community.pix4d.com/u/post5)\ **Replies:** 1\ **Last updated:** [August 25, 2025, 8:39am UTC](https://community.pix4d.com/t/ardusimple/34049 "2025-08-25T08:39:49Z")
Hello, is it possible to add pix4d catch connection functionality to handheld RTK GPS from ArduSimple? This one Or is it possible to use this model with other methods? --- ## [App crash v2.15.0](https://community.pix4d.com/t/app-crash-v2-15-0/33939)
**Author:** [@geosurf](https://community.pix4d.com/u/geosurf)\ **Replies:** 3\ **Last updated:** [August 7, 2025, 10:22am UTC](https://community.pix4d.com/t/app-crash-v2-15-0/33939 "2025-08-07T10:22:44Z")
In Pix4Dcatch v2.15.0, the app crashes when exporting projects. I have not seen this issue in v2.14.0 or earlier. The device is an iPhone + viDoc. Has anyone else experienced this issue? --- ## [Pix4D Catch Licensing](https://community.pix4d.com/t/pix4d-catch-licensing/33898)
**Author:** [@michaellambert143](https://community.pix4d.com/u/michaellambert143)\ **Replies:** 3\ **Last updated:** [August 4, 2025, 3:32pm UTC](https://community.pix4d.com/t/pix4d-catch-licensing/33898 "2025-08-04T15:32:17Z")
Thanks to a wall-garden and paywalls, Pix4D forces users to have a $199/month subscription to fully utilize the Catch app. This is one of the reasons why I have blacklisted Pix4D in our company. Why is it not an option t… --- ## [Pix4dCatch 2.0 - $199/mo!?!?!?!?](https://community.pix4d.com/t/pix4dcatch-2-0-199-mo/30015)
**Author:** [@Jason\_Zier](https://community.pix4d.com/u/Jason_Zier)\ **Replies:** 6\ **Last updated:** [July 30, 2025, 1:36pm UTC](https://community.pix4d.com/t/pix4dcatch-2-0-199-mo/30015 "2025-07-30T13:36:46Z")
Please tell me after purchasing the ViDOC last year for $6000+ and using the RTK features, that we do not now need to budget an additional $2400 yearly, just to do what I was doing with the device until a few days ago fo… --- ## [VDOP display](https://community.pix4d.com/t/vdop-display/33703)
**Author:** [@richard](https://community.pix4d.com/u/richard)\ **Replies:** 1\ **Last updated:** [June 25, 2025, 12:06pm UTC](https://community.pix4d.com/t/vdop-display/33703 "2025-06-25T12:06:33Z")
Hi How do i get the VDOP to be displayed ?? I have the HDOP but thats it ??? Thanks --- ## [Catch crashing on validating NTRIP](https://community.pix4d.com/t/catch-crashing-on-validating-ntrip/30725)
**Author:** [@Ben\_Minutoli](https://community.pix4d.com/u/Ben_Minutoli)\ **Replies:** 7\ **Last updated:** [June 23, 2025, 3:26pm UTC](https://community.pix4d.com/t/catch-crashing-on-validating-ntrip/30725 "2025-06-23T15:26:38Z")
Hi, has anyone had issues with Pix4Dcatch crashing when you enter the NTRIP details and click the validate button? If you have can you tell me how you got around it as it is frustrating me. I know the IP address, usern… --- ## [Floating License Management for Pix4Dcatch Pro](https://community.pix4d.com/t/floating-license-management-for-pix4dcatch-pro/33583)
**Author:** [@anschlei](https://community.pix4d.com/u/anschlei)\ **Replies:** 0\ **Last updated:** [June 5, 2025, 8:41am UTC](https://community.pix4d.com/t/floating-license-management-for-pix4dcatch-pro/33583 "2025-06-05T08:41:05Z")
Dear Pix4D Support, We and our customers use multiple RTK devices (Emlid RX) together with Pix4Dcatch Pro. In Pix4Dmatic and Pix4Dsurvey, we have the ability to remove users from a license if they are not actively using… --- ## [Pix4D Catch Zip File Problem](https://community.pix4d.com/t/pix4d-catch-zip-file-problem/33249)
**Author:** [@zeedrone](https://community.pix4d.com/u/zeedrone)\ **Replies:** 1\ **Last updated:** [April 14, 2025, 8:20am UTC](https://community.pix4d.com/t/pix4d-catch-zip-file-problem/33249 "2025-04-14T08:20:48Z")
I am using a Pixel 9 phone for Pix4D catch, and I am trying to process the data using Pix4D Matic. When I export the data, the zip file created cannot be opened. I have tried exporting the file via wetransfer, via Google… --- ## [Brightest tablet](https://community.pix4d.com/t/brightest-tablet/33225)
**Author:** [@Rio\_Hondo\_GIS\_Progra](https://community.pix4d.com/u/Rio_Hondo_GIS_Progra)\ **Replies:** 1\ **Last updated:** [April 9, 2025, 7:38am UTC](https://community.pix4d.com/t/brightest-tablet/33225 "2025-04-09T07:38:32Z")
Tablets are difficult for to my aging eyes when in the direct sunlight especially with students looking along with me. Any suggestions for brightest tablet for use with tablet or any other camera. Using it to survey tide… --- ## [Ntrip profile does not appear once created](https://community.pix4d.com/t/ntrip-profile-does-not-appear-once-created/33189)
**Author:** [@archeotech](https://community.pix4d.com/u/archeotech)\ **Replies:** 2\ **Last updated:** [April 4, 2025, 4:08pm UTC](https://community.pix4d.com/t/ntrip-profile-does-not-appear-once-created/33189 "2025-04-04T16:08:30Z")
Hi, since the latest version of pix4d app (2.12.0), in order to connect to our RTK rover (vidoc for ipad) we have to create a Ntrip profile with a name. However, once saved and validated, our profile does not appear on … --- ## [PIX4catch manual exposure & white balance](https://community.pix4d.com/t/pix4catch-manual-exposure-white-balance/33145)
**Author:** [@tim3](https://community.pix4d.com/u/tim3)\ **Replies:** 1\ **Last updated:** [April 4, 2025, 12:40pm UTC](https://community.pix4d.com/t/pix4catch-manual-exposure-white-balance/33145 "2025-04-04T12:40:37Z")
We are looking to use PIX4Dcatch to do gaussian splats of interior spaces. However the current implementation on Iphone 16 pro max doesn’t allow for manual expose & white balance. These settings might work well for photo… --- ## [transferring from Pix4Dcatch to mapper](https://community.pix4d.com/t/transferring-from-pix4dcatch-to-mapper/32854)
**Author:** [@john.klier](https://community.pix4d.com/u/john.klier)\ **Replies:** 1\ **Last updated:** [March 11, 2025, 12:10pm UTC](https://community.pix4d.com/t/transferring-from-pix4dcatch-to-mapper/32854 "2025-03-11T12:10:22Z")
I’m trying pix4dcatch for the first time. I’ve got a project created on my Android phone. I’m trying to get it to mapper on my desktop. I’ve tried exporting the file to my phone, then transferring it to the desktop. Then… [Next page](https://community.pix4d.com/c/pix4dcatch/93.md?page=1)