# PIX4D Café **URL:** https://community.pix4d.com/c/pix4d-cafe/43.md [Latest](https://community.pix4d.com/latest.md) · [Categories](https://community.pix4d.com/categories.md) · [Tags](https://community.pix4d.com/tags.md) --- ## [About the PIX4D Café category](https://community.pix4d.com/t/about-the-pix4d-cafe-category/141)
**Author:** [@system](https://community.pix4d.com/u/system)\ **Replies:** 0\ **Last updated:** [August 20, 2019, 5:17pm UTC](https://community.pix4d.com/t/about-the-pix4d-cafe-category/141 "2019-08-20T17:17:01Z")
Your space. Introduce yourself, share your experiences, promote your Pix4D services, meet other Community users. --- ## [What image-set problems do you wish you could catch before processing?](https://community.pix4d.com/t/what-image-set-problems-do-you-wish-you-could-catch-before-processing/34637)
**Author:** [@imageryworkbench](https://community.pix4d.com/u/imageryworkbench)\ **Replies:** 3\ **Last updated:** [September 14, 2026, 4:48pm UTC](https://community.pix4d.com/t/what-image-set-problems-do-you-wish-you-could-catch-before-processing/34637 "2026-09-14T16:48:43Z")
Hi everyone, I’m building a tool called Imagery Workbench to help identify potential problems in drone-mapping image sets before they’re uploaded or processed. The idea came from a familiar frustration: issues such as … --- ## [Introduce yourself...](https://community.pix4d.com/t/introduce-yourself/4106)
**Author:** [@Pierangelo\_Rothenbuhler](https://community.pix4d.com/u/Pierangelo_Rothenbuhler)\ **Replies:** 33\ **Last updated:** [July 13, 2026, 6:17am UTC](https://community.pix4d.com/t/introduce-yourself/4106 "2026-07-13T06:17:45Z")
Hello! Thought it would be cool to have a post where we can get a sense of who is contributing to the community. The format I propose would be to introduce ourselves and then shortly explain our background and how we u… --- ## [Software program not opening on the computer](https://community.pix4d.com/t/software-program-not-opening-on-the-computer/34532)
**Author:** [@kyra](https://community.pix4d.com/u/kyra)\ **Replies:** 1\ **Last updated:** [June 24, 2026, 4:46pm UTC](https://community.pix4d.com/t/software-program-not-opening-on-the-computer/34532 "2026-06-24T16:46:18Z")
Pix4D Fields app is downloaded onto my computer but will not open or run. Looking for solutions, I have tried redownloading it many times, still no luck. Thanks in Advance --- ## [Webinars](https://community.pix4d.com/t/webinars/34571)
**Author:** [@scavendish](https://community.pix4d.com/u/scavendish)\ **Replies:** 1\ **Last updated:** [June 5, 2026, 6:35pm UTC](https://community.pix4d.com/t/webinars/34571 "2026-06-05T18:35:22Z")
I signed up for the June 3 webinar on Gaussian Splatting, but then had a conflict and couldn’t attend. Is there somewhere that I can watch it? Most companies will have a recording available to those that signed up in the… --- ## [Producing cut/fill data](https://community.pix4d.com/t/producing-cut-fill-data/32968)
**Author:** [@ben5](https://community.pix4d.com/u/ben5)\ **Replies:** 1\ **Last updated:** [March 17, 2026, 12:36pm UTC](https://community.pix4d.com/t/producing-cut-fill-data/32968 "2026-03-17T12:36:17Z")
Hello, I’m a project engineer who recently got my drone license here in the states. My boss wants me to go to potential project sites to gather data for cut/fill information. I’ve been playing around with the PIX4matic a… --- ## [Sales impossible to reach \[solved\]](https://community.pix4d.com/t/sales-impossible-to-reach-solved/34273)
**Author:** [@Ben\_Toebes](https://community.pix4d.com/u/Ben_Toebes)\ **Replies:** 23\ **Last updated:** [February 25, 2026, 9:01am UTC](https://community.pix4d.com/t/sales-impossible-to-reach-solved/34273 "2026-02-25T09:01:05Z")
Title says it all, why is it so difficult to get hold on someone from sales? Our renwal is happening soon and need to adjust contract. Switch mapper to Matic……Sales nowehere to be found? email nor phone. Website request … --- ## [Pix4Dcapture failed to log in on Android phone](https://community.pix4d.com/t/pix4dcapture-failed-to-log-in-on-android-phone/34237)
**Author:** [@faraslisgiannis](https://community.pix4d.com/u/faraslisgiannis)\ **Replies:** 1\ **Last updated:** [December 2, 2025, 3:18pm UTC](https://community.pix4d.com/t/pix4dcapture-failed-to-log-in-on-android-phone/34237 "2025-12-02T15:18:04Z")
I need to install Pix4D Capture for autonomous flight with the Matrice 100. Even though the username and password are correct, I keep getting an error message. As I understand I can’t use other app for the Matrice 100. … --- ## [Renewing trial licence](https://community.pix4d.com/t/renewing-trial-licence/34109)
**Author:** [@21mark70](https://community.pix4d.com/u/21mark70)\ **Replies:** 2\ **Last updated:** [September 19, 2025, 12:53pm UTC](https://community.pix4d.com/t/renewing-trial-licence/34109 "2025-09-19T12:53:03Z")
Hi All I downloaded the Pix4d fields trial software with my primary email address, to see if I would like it. I did and continued to use it for the full 15 days but now it’s expired. I’ve just bought & paid for the onl… --- ## [Selecting a graphics card](https://community.pix4d.com/t/selecting-a-graphics-card/32531)
**Author:** [@mbahr4816](https://community.pix4d.com/u/mbahr4816)\ **Replies:** 5\ **Last updated:** [May 22, 2025, 8:25am UTC](https://community.pix4d.com/t/selecting-a-graphics-card/32531 "2025-05-22T08:25:27Z")
I’m considering Building a new computer pix4d Use. I’m wondering what metrics of the graphics card are most important for Processing? Is it cuda cores? Is it tensor cores? Is it retracing cores? Is it the speed of th… --- ## [I would like to download the installation file for the Pix4D SDK.](https://community.pix4d.com/t/i-would-like-to-download-the-installation-file-for-the-pix4d-sdk/32440)
**Author:** [@shbak](https://community.pix4d.com/u/shbak)\ **Replies:** 1\ **Last updated:** [December 17, 2024, 9:28am UTC](https://community.pix4d.com/t/i-would-like-to-download-the-installation-file-for-the-pix4d-sdk/32440 "2024-12-17T09:28:35Z")
I am developing software using the Pix4D SDK and need to work in a Linux environment. However, the official website only provides installation files for Windows. Where can I download the Linux installation file for the S… --- ## [Pix 4D Subscription Refund- they're REFUSING!!](https://community.pix4d.com/t/pix-4d-subscription-refund-theyre-refusing/32234)
**Author:** [@aerialdata](https://community.pix4d.com/u/aerialdata)\ **Replies:** 0\ **Last updated:** [November 15, 2024, 11:13am UTC](https://community.pix4d.com/t/pix-4d-subscription-refund-theyre-refusing/32234 "2024-11-15T11:13:19Z")
Hi all, we invested in a Mavic 3M drone and RTK along with Pix4D fields last year. However we’ve struggled to get enough paying customers. So we stopped using the software some months ago - but failed to notice that ther… --- ## [Drone continuing the mission but not taking pictures after it loses RTK connection](https://community.pix4d.com/t/drone-continuing-the-mission-but-not-taking-pictures-after-it-loses-rtk-connection/31963)
**Author:** [@drone22](https://community.pix4d.com/u/drone22)\ **Replies:** 0\ **Last updated:** [October 7, 2024, 9:14pm UTC](https://community.pix4d.com/t/drone-continuing-the-mission-but-not-taking-pictures-after-it-loses-rtk-connection/31963 "2024-10-07T21:14:39Z")
Hello, During my last flight, almost at the middle of the mission, I noticed that the drone was continuing with the mission pattern I set in Pix4D, but not taking pictures. I paused the mission, returned to home and not… --- ## [How to find suitable software](https://community.pix4d.com/t/how-to-find-suitable-software/31961)
**Author:** [@elias.kaipiainen](https://community.pix4d.com/u/elias.kaipiainen)\ **Replies:** 0\ **Last updated:** [October 7, 2024, 11:11am UTC](https://community.pix4d.com/t/how-to-find-suitable-software/31961 "2024-10-07T11:11:30Z")
Hello, I got a task from the school to find software that could be used to do these tasks: -one-time payment license Desired features: o Flight planning for different types of measurement flights o Creation of maps … --- ## [Where is Support](https://community.pix4d.com/t/where-is-support/30882)
**Author:** [@mark4](https://community.pix4d.com/u/mark4)\ **Replies:** 0\ **Last updated:** [August 6, 2024, 11:24am UTC](https://community.pix4d.com/t/where-is-support/30882 "2024-08-06T11:24:52Z")
Ive been using Pix 4D for years and i have always been impressed with it. I now have an issue which i cant resolve using the AI assistant and the internet but i cant get customer support and talk to someone. I use the s… --- ## [Video collected from the windshield converted into jpg with Lat and Long every 5 meters along roadway](https://community.pix4d.com/t/video-collected-from-the-windshield-converted-into-jpg-with-lat-and-long-every-5-meters-along-roadway/30361)
**Author:** [@tmillen](https://community.pix4d.com/u/tmillen)\ **Replies:** 3\ **Last updated:** [July 1, 2024, 5:33pm UTC](https://community.pix4d.com/t/video-collected-from-the-windshield-converted-into-jpg-with-lat-and-long-every-5-meters-along-roadway/30361 "2024-07-01T17:33:15Z")
Hello, I have not purchased Pix4d yet. I owned a drone for years and followed the company ever since. My company has purchased jpg images from a contractor who has collected high quality GPS video from the windshield of… --- ## [pix4d fields 2.7.1](https://community.pix4d.com/t/pix4d-fields-2-7-1/30435)
**Author:** [@dronesbyair1](https://community.pix4d.com/u/dronesbyair1)\ **Replies:** 0\ **Last updated:** [June 13, 2024, 8:19pm UTC](https://community.pix4d.com/t/pix4d-fields-2-7-1/30435 "2024-06-13T20:19:36Z")
since updating i have lost the ability to zoom in on processed projects any guidance would be appreciated kes --- ## [I can not use any of my 536 tokens in cloud processing](https://community.pix4d.com/t/i-can-not-use-any-of-my-536-tokens-in-cloud-processing/29920)
**Author:** [@robert.sandison](https://community.pix4d.com/u/robert.sandison)\ **Replies:** 1\ **Last updated:** [April 23, 2024, 4:43pm UTC](https://community.pix4d.com/t/i-can-not-use-any-of-my-536-tokens-in-cloud-processing/29920 "2024-04-23T16:43:26Z")
I can not use any of my 536 tokens in cloud processing. in the bottom left side of the window, it states that I have 0 of 536 credits. I would like to use one of these credits, how do I unlock this? --- ## [Underwater photogrammetry](https://community.pix4d.com/t/underwater-photogrammetry/29236)
**Author:** [@602025](https://community.pix4d.com/u/602025)\ **Replies:** 5\ **Last updated:** [April 5, 2024, 12:34pm UTC](https://community.pix4d.com/t/underwater-photogrammetry/29236 "2024-04-05T12:34:30Z")
Hello does anyone have experience with underwater photogrammetry using Pix4Dmatic? --- ## [Scans request](https://community.pix4d.com/t/scans-request/29716)
**Author:** [@mmaxi809](https://community.pix4d.com/u/mmaxi809)\ **Replies:** 1\ **Last updated:** [April 3, 2024, 9:04am UTC](https://community.pix4d.com/t/scans-request/29716 "2024-04-03T09:04:48Z")
Hello all , i am student for graphic design and i have a project that revolves around point clouds, and i would like to ask you if any of you maybe have point cloud files that you could share with me for the purpose of m… --- ## [Mavic 2 Not picking up painted gcp](https://community.pix4d.com/t/mavic-2-not-picking-up-painted-gcp/29583)
**Author:** [@dennis](https://community.pix4d.com/u/dennis)\ **Replies:** 1\ **Last updated:** [March 25, 2024, 10:57am UTC](https://community.pix4d.com/t/mavic-2-not-picking-up-painted-gcp/29583 "2024-03-25T10:57:52Z")
Might be a question for a DJI forum but has anyone experienced a sudden change in photo exposure? Ive done plenty of quick flights on ledge/rock using painted gcps. Recently my images seem to be over exposed or extra b… --- ## [Mailadresse ändern und DJI Mini 4 Pro](https://community.pix4d.com/t/mailadresse-andern-und-dji-mini-4-pro/28779)
**Author:** [@matteo.depoli](https://community.pix4d.com/u/matteo.depoli)\ **Replies:** 7\ **Last updated:** [January 8, 2024, 10:15am UTC](https://community.pix4d.com/t/mailadresse-andern-und-dji-mini-4-pro/28779 "2024-01-08T10:15:24Z")
Guten Tag Mein Mitarbeiter der sich über seine Mail-Adresse den Account erstellt hat, arbeitet nicht mehr bei uns es wäre gut wen ich diese ändern könnte. Das mit dem Bestätigungslink klappt auch nicht, es kommt immer e… --- ## [John Deere / MicaSense Service Provider / Ireland](https://community.pix4d.com/t/john-deere-micasense-service-provider-ireland/19564)
**Author:** [@flyovers](https://community.pix4d.com/u/flyovers)\ **Replies:** 3\ **Last updated:** [December 8, 2023, 6:51pm UTC](https://community.pix4d.com/t/john-deere-micasense-service-provider-ireland/19564 "2023-12-08T18:51:28Z")
I’m surfing for information with regards to the integration of data collected via the MicaSense, and the John Deere. Your experience, best practice, file transfer. Thank you for reading --- ## [Largest Number of Images](https://community.pix4d.com/t/largest-number-of-images/5972)
**Author:** [@Andrew\_McIntyre](https://community.pix4d.com/u/Andrew_McIntyre)\ **Replies:** 17\ **Last updated:** [November 27, 2023, 6:11pm UTC](https://community.pix4d.com/t/largest-number-of-images/5972 "2023-11-27T18:11:40Z")
Just for fun, what is the largest number of images that you have ever processed in a single project? Pix4D Support won’t join the discussion, so please comment on an existing post, create your own post, or submit a tech… --- ## [DJI mavic mini se](https://community.pix4d.com/t/dji-mavic-mini-se/28335)
**Author:** [@viregaga](https://community.pix4d.com/u/viregaga)\ **Replies:** 1\ **Last updated:** [November 24, 2023, 4:55pm UTC](https://community.pix4d.com/t/dji-mavic-mini-se/28335 "2023-11-24T16:55:47Z")
Hi, I want to know if the app can process pictures, I got from a DJI MAVIC MINI SE. I got the pictures that I want to process from a different app because I know this app is not compatible with the Dron i have, but I wan… --- ## [Bundle Pricing Inquiry](https://community.pix4d.com/t/bundle-pricing-inquiry/28283)
**Author:** [@sam.frederickson](https://community.pix4d.com/u/sam.frederickson)\ **Replies:** 0\ **Last updated:** [November 3, 2023, 3:48pm UTC](https://community.pix4d.com/t/bundle-pricing-inquiry/28283 "2023-11-03T15:48:43Z")
Hi there, Our company uses Pix4DSurvey and we are looking at adding Pix4DMapper to our software suite. I understand that Pix4D offers bundle pricing when buying two or more software. Since we are already a Pix4D custome… --- ## [Can Pix4D perform camber analysis and deviation reports?](https://community.pix4d.com/t/can-pix4d-perform-camber-analysis-and-deviation-reports/27776)
**Author:** [@coconnor](https://community.pix4d.com/u/coconnor)\ **Replies:** 0\ **Last updated:** [September 20, 2023, 4:10pm UTC](https://community.pix4d.com/t/can-pix4d-perform-camber-analysis-and-deviation-reports/27776 "2023-09-20T16:10:03Z")
I am testing multiple spatial software for features and capabilities. I’m curious if and how the community has used Pix4D for advanced analysis. --- ## [Anafi ai and pix 4d capture pro](https://community.pix4d.com/t/anafi-ai-and-pix-4d-capture-pro/27366)
**Author:** [@kestral](https://community.pix4d.com/u/kestral)\ **Replies:** 1\ **Last updated:** [August 9, 2023, 8:04am UTC](https://community.pix4d.com/t/anafi-ai-and-pix-4d-capture-pro/27366 "2023-08-09T08:04:34Z")
Hi there I wonder if anyone can tell me What is the procedure for running the 4d capture pro flight planner using a parrot anafi ai Thanks kerry --- ## [Why is Pix4D better than DroneDeploy?](https://community.pix4d.com/t/why-is-pix4d-better-than-dronedeploy/19665)
**Author:** [@paul5](https://community.pix4d.com/u/paul5)\ **Replies:** 2\ **Last updated:** [July 10, 2023, 11:22am UTC](https://community.pix4d.com/t/why-is-pix4d-better-than-dronedeploy/19665 "2023-07-10T11:22:39Z")
Hello, Im a new pilot and starting in the mapping industry. I have used DD and it seems suitable but I gather that p4D is much better. How and Why? I have struggled to get to grips with the training on this, any help wo… --- ## [which Pix4D product?](https://community.pix4d.com/t/which-pix4d-product/25420)
**Author:** [@conectadaengenhariasol](https://community.pix4d.com/u/conectadaengenhariasol)\ **Replies:** 5\ **Last updated:** [July 4, 2023, 7:16am UTC](https://community.pix4d.com/t/which-pix4d-product/25420 "2023-07-04T07:16:12Z")
Too many products and information. Im having difficulties in choose the right product for me. Please to those experienced help me here. Im running a small inspection company doing home (facade, roof, interior) inspection… [Next page](https://community.pix4d.com/c/pix4d-cafe/43.md?page=1)